Afternoon Local Dispatcher

3 months ago

Mississauga, Canada The Erb Group of Companies Full time

**Job title**: Afternoon Local Dispatcher

**Job Location**: Mississauga

**Position Type**: Onsite

**Shift Hours**: Monday to Friday; 2:30pm - 11:00pm

**Compensation Range**: $23.14 - $30.67

**We Bring Food to Your Family’s Table**

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

**What Will You Do?**
- Responsible to understand and have full knowledge of Erb Transport computer dispatch system and its requirements. Ensure moves are up to date in system. Have full knowledge of delivery service schedules and customer requirements.
- Delegate and prioritize pick-up of freight to ensure movement of freight to outer terminals can be done efficiently. This is critical for outer terminals and following delivery schedule of freight. Communicate with Operations Manager when required to ensure quality decisions.
- Dispatch drivers on delivery with knowledge of hours of service and company driver policy.
- Prepare list of trailers requested by city-local dispatch for the following day.
- Receive yard check to ensure accurate temperatures, trailer numbers, and settings match up with bills. Communicate with shop as to equipment needs and any required repairs.
- To be familiar with Erb Transport Dock Operations, O.S.D issues, and Driver Service Regulations. Act as a liaison between city dispatch and incoming drivers.
- Consult with dock personnel as to equipment and load requirements. Set priorities with incoming and outgoing loads.
- Communicate with other terminals and Central Dispatch regarding pickups, direct deliveries, driver availability etc. Co-ordinate with Line haul arrival and departure of drivers.
- Assist in answering incoming calls after reception hours. Direct to appropriate personnel.
- Answer customer requests as they pertain to Dispatch and Delivery procedures. Provide continuous communication in order to move product quickly and economically.
- Receive incoming freight when required. Ensure paperwork is clear and accurate.
- Understand the stickering, data entry, load and go, and routing functions. Prepare delivery and road manifests as required.
- All other duties as required.

**Who Are We Looking For?**
- Minimum of 2 years’ experience with Erb Transport or equivalent.
- Dispatch experience is highly preferred.
- Efficient with Erb computer system (AS400, Microsoft Office, TruckMate).
- Will have excellent people skills as dealing with customers, drivers, and dispatch team is essential.
- Knowledge of paper flow, traffic functions, and customer base is required.
- Knowledge of Greater Toronto Area (GTA) geography.

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- Enjoy $1600 in massage therapy benefits
- TFSA and RRSP savings plans with company match contributions (available after 3 months)
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

We thank all those who apply. Only those selected for further consideration will be contacted.
- ____

**Appellation d’emploi**: Dispatcher local

**Emplacement **:Mississauga

**Mode de travail**: Sur place

**Horaire de travail**: Lundi au vendredi ; 14h30 - 23h00

**Échelle de rémunération**: 23,14 $ - 30,67

Nous livrons vos aliments jusqu’à votre table

Le groupe d’Erb est l’un des plus grands fournisseurs privés de services de transport frigorifique en Amérique du Nord. Spécialiste du transport à température contrôlée d’aliments périssables partout au Canada et aux É.U., le Groupe Erb est fier d’assurer la livraison à temps et la protection des marchandises. Il s’agit d’une entreprise familiale qui cumule plus de 65 ans d’expérience dans le secteur du transport. Son siège soci

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