Service Administrator

2 weeks ago


Winnipeg, Canada Maserati & Alfa Romeo of Winnipeg Full time

***:
Service administrators provide administrative support and perform customer relations duties in the service department. You support and work in close collaboration with the Service department and the Fixed Operations manager. Coordinate appointments and services, and process service-related paperwork. You collect payment and complete payment processing transactions, maintain billing records and invoices, and handle light bookkeeping duties. They assist with resolving any customer concerns or issues, with the goal of maintaining high standards of customer satisfaction.

**POSITION DUTIES AND RESPONSIBILITIES**:
Ensuring that documents are accurate and well-maintained.

Keeping up-to-date with dealership announcements and factory recalls.

Organizing and maintaining customer and service records.

Maintaining good relationships with clients.

Liaising with manufacturers.

Perform research on warranties and prepare customize warranty papers for work.

Review all warranty claims and administer it with warranty awarded.

Monitor all customer inquiries and requests on all warranty issues.

Supervise all information and update database and prepare require filling documents.

Maintain knowledge on various warrant programs by active participation in education programs.

Prepare and maintain all documents according to distributor and manufacturer requirement.

Monitor defective products and withdraw specific batch of products if required.

Manage all warranty claims, resubmit claims of required and ensure appropriate action.

Coordinate with account departments and settle all warranty claims.

Prepare documents for all warranty papers and mention repair order number and date of replacement.

Maintain records of customer details and warrantor references.

Ensure customer satisfaction.

**Qualifications**
- Experience in dealership parts or service department is required
- Maintain a valid Class 5 Drivers Licence
- Exceptional communication and organizational skills
- Team orientated
- Have attention to detail and accuracy.
- Ability to keep up with changing technology
- Provide excellent customer service
- Microsoft Word, Excel and Outlook proficient

**What’s in it for you?**

The Morris Group of Companies is consistently expanding, with Maserati and Alfa Romeo being the newest addition to the Group of Companies. Whether you are a university graduate who holds an impressive vision of where you want to see yourself in the further or you want a career change, let us take you on the road to success
Maserati and Alfa Romeo of Winnipeg offers an opportunity for advancement, competitive salary, annual vacation pay, and an extensive employee benefits package.



  • Winnipeg, Canada Paramount Service Ltd. Full time

    **Salary Range: $18 - $21/h** Paramount Services is a rapidly growing complete Commercial Facility Management company looking to add a Billing Administrator to our Finance team. At Paramount, many of our customers are convenience stores, gas stations, restaurants, and hotels. **Goals and Outcomes**: Responsible for accurately creating, preparing, and...


  • Winnipeg, Canada Class A Service Full time

    Job responsibilities will be to assist office and yardcare managers with general office duties including: quoting and scheduling services, inputting client information, answering phone calls, assisting clients as needed. **Salary**: $18.00-$20.00 per hour **Benefits**: - Extended health care Flexible Language Requirement: - French not...


  • Winnipeg, Canada NORTHERN MEAT SERVICE Full time

    _**Data Entry**_ - _**Ability to Multi-task**_ - _**Excellent communication skills**_ - _**Proficient in Microsoft Word**_ - _**Proficient in Excel**_ - _**Accounts Receivable and Accounts Payable**_ - _**Wire Transfers**_ - _**Credit Card Processing**_ - _**Excellent customer service**_ - _**Speak & write English fluently **_ - _**other duties as...


  • Winnipeg, Canada TNT Tree Service Ltd. Full time

    _Term Position - 6 months full time covering a mat leave with opportunity for ongoing part time_ - **About Us**:_ Our core values of Teamwork, Respect, Education and Excellence guide us in providing the highest quality tree services to our clients in Winnipeg and the surrounding areas. This position is 95% remote 5% in person. - **Core...


  • Winnipeg, Canada Mercedes-Benz Winnipeg Full time

    As part of the **Mercedes-Benz Winnipeg** team, you join a friendly and inviting workplace surrounded by modern facilities, led by a fantastic leadership group only an industry leader can bring. In this role, you’ll use your knowledge, charisma, facilitation, and accuracy capabilities to work with internal customers to build relationships, trust and ensure...

  • Service Administrator

    2 weeks ago


    Winnipeg, Canada Mercedes-Benz Winnipeg Full time

    As part of the **Mercedes-Benz Winnipeg** team, you join a friendly and inviting workplace surrounded by modern facilities, led by a fantastic leadership group only an industry leader can bring. In this role, you’ll use your knowledge, charisma, facilitation, and accuracy capabilities to work with internal customers to build relationships, trust and ensure...


  • Winnipeg, Canada Brenntag Full time

    **CUSTOMER SERVICE ADMINISTRATOR**: Our team in **Winnipeg** currently has an opening for a **Customer Service Administrator** **YOUR ROLE & RESPONSIBILITIES**: - Provides general administrative support to the Alberta District Manager and Vice President - Oil & Gas; - Handles all incoming telephone calls and queries and redirect calls as required; - Sorts...


  • Winnipeg, Canada R & R Aulakh Auto Service Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Greet people and direct them to contacts or service areas - Open and distribute regular and electronic incoming mail and other material and co-ordinate...


  • Winnipeg, Canada R & R Aulakh Auto Service Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesOversee payroll administrationGreet people and direct them to contacts or service areasPlan, organize, direct, control and evaluate daily operationsComputer and...


  • Winnipeg, Canada R & R Aulakh Auto Service Ltd. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesOversee payroll administrationGreet people and direct them to contacts or service areasPlan, organize, direct, control and evaluate daily operationsComputer and technology...

  • Operations Manager

    4 weeks ago


    Winnipeg, Canada TRUEX TRANSPORT LTD. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Hire and train or arrange for training of staff - Interview, hire and provide training for staff - Plan, administer and control...


  • Winnipeg, Canada Ellement Consulting Full time

    **Bilingual Member Services Administrator**: ABOUT ELLEMENT Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions,...


  • Winnipeg, Canada Ellement Consulting Group Full time

    **ABOUT ELLEMENT** Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in...


  • Winnipeg, Canada Jertyne Interior Services Ltd Full time

    **Functional Role** The function of the Administrative Assistant is to support the Service, Estimating and Accounting departments with the completion of their administrative tasks and duties, perform special projects, and provide absence coverage. **Reporting Relationships** The Administrative Assistant reports to the Controller as identified on the...


  • Winnipeg, Canada Ellement Consulting Full time

    Bilingual Member Services AdministratorABOUT ELLEMENTEllement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...


  • Winnipeg, Canada Ellement Consulting Group Full time

    Bilingual Member Services AdministratorABOUT ELLEMENTEllement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...


  • Winnipeg, Canada Ellement Consulting Group Full time

    Bilingual Member Services AdministratorABOUT ELLEMENTEllement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...


  • Winnipeg, Canada Ellement Consulting Group Full time

    Bilingual Member Services AdministratorABOUT ELLEMENTEllement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...


  • Winnipeg, Canada Ellement Consulting Group Full time

    Bilingual Member Services AdministratorABOUT ELLEMENTEllement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...


  • Winnipeg, Canada Tactile Robotics Ltd. Full time

    Education: - Expérience: **Education**: - Master's degree **Tasks**: - Co-ordinate administrative services - Collect and record administrative and service fees - Assist in preparing annual budgets - Conduct research - Plan, organize, direct, control and evaluate daily operations - Direct and advise staff engaged in providing records management, security,...