District Manager
3 weeks ago
**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**:
- ** Prioritize customer service, engagement and expediently resolve escalated customer concerns.**:
- ** Conduct district meetings, deliver training initiatives and inform store operators of directives.**:
- ** Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.**:
- ** Monitor sales, competitive pricing, promotional programs.**:
- ** Actively participate in recruitment, selection and development of store operators and corporate managers.**:
- ** Execution of all security, mystery shop, health and safety programs.**:
- ** Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.**:
- ** Audit banking and other financial information at the store level.**:
- ** Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.**:
- ** Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.**:
- ** Follow merchandising programs, store sets, and participating in store renovations.**:
- ** Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.**:
- ** Collaborate with Tim Hortons' representatives and Circle K’s Agents to manage the licensed coffee business.**:
- ** Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.**:
- ** Communicate all required information and reports to proper channels.**:
- ** Contact and control outside services.**:
- ** Any special projects as directed.**:
**PROFILE REQUIREMENTS**:
- ** Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.**:
- ** Requires a minimum of 3-5 years of retail management experience.**:
- ** Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.**:
- ** Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.**:
- ** Must be proficient in Microsoft Word, Excel, and PowerPoint.**:
- ** A current valid driver’s license with a clean abstract is required to operate company vehicle**:
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