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District Manager

4 months ago

Toronto, Canada Circle K Full time

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**:

- ** Prioritize customer service, engagement and expediently resolve escalated customer concerns.**:

- ** Conduct district meetings, deliver training initiatives and inform store operators of directives.**:

- ** Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.**:

- ** Monitor sales, competitive pricing, promotional programs.**:

- ** Actively participate in recruitment, selection and development of store operators and corporate managers.**:

- ** Execution of all security, mystery shop, health and safety programs.**:

- ** Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.**:

- ** Audit banking and other financial information at the store level.**:

- ** Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.**:

- ** Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.**:

- ** Follow merchandising programs, store sets, and participating in store renovations.**:

- ** Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.**:

- ** Collaborate with Tim Hortons' representatives and Circle K’s Agents to manage the licensed coffee business.**:

- ** Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.**:

- ** Communicate all required information and reports to proper channels.**:

- ** Contact and control outside services.**:

- ** Any special projects as directed.**:
**PROFILE REQUIREMENTS**:

- ** Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.**:

- ** Requires a minimum of 3-5 years of retail management experience.**:

- ** Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.**:

- ** Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.**:

- ** Must be proficient in Microsoft Word, Excel, and PowerPoint.**:

- ** A current valid driver’s license with a clean abstract is required to operate company vehicle**: