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Customer Service Representative

4 weeks ago

Vancouver, Canada SBI Canada Bank Full time

SBI Canada Bank is currently looking for qualified individuals to fill the role of **Customer Service Representative** at its branches Greater Vancouver Area (GVA).

**Core Competencies**
- Customer Focus
- Effective Communication
- Energetic
- Teamwork
- Accountability and Dependability
- Ethics and Integrity

**Duties & Responsibilities**
- Process financial transactions promptly and accurately
- Strictly adhere to all bank policies and procedures
- Prioritize customer demands
- Provide impeccable customer service
- Communicate professionally with all customers and colleagues
- Uphold understanding of all banking products and services, along with Bank’s systems and procedures
- Cross-sell bank products and services

**Required Skills & Qualifications**
- Bachelor’s degree
- Preferable 2+ years' experience as a Customer Service Representative/ Teller or within banking environment
- Cash handling and/or customer service experience preferred
- Knowledge of MS Office and Excel
- Ability to maintain high level of confidentiality
- Comfortable working in fast-paced environment
- Detail-oriented with a mind for numbers

**Great to haves-** Bilingual in English and Hindi

**Job Type**: Full-time

This role requires the applicant to be onsite

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $15.65-$20.00 per hour

Schedule:

- Day shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Financial services: 1 year (required)

Work Location: One location

Expected start date: 2023-01-31

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