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Customer Service Representative
1 week ago
**Job Summary**
The representative will be responsible for providing technical and sales support to manufacturing agents and distributors.
**Key Tasks & Responsibilities (Essential Functions)**
- Respond to clients’ inquiries relating to product capabilities
- Issue Quotations
- Perform data entry into an Integrated Manufacturing Management System
- Ensure efficient and fast service to agents, distributors and other departments
- Enter orders
- Follow up on projects with the agents
- Provide after-sales support
**Experience (minimum experience required)**
Knowledge and Abilities:
- Highly detail-oriented
- Ability to be proactive and to work on your own daily tasks
- Ability to work with others
- Capacity for continuous learning
- Excellent organizational and problem solving skills
- Excellent communication skills in both oral and written
**Requirements**:
- DEC in Administration, Certificate, DVS or Relevant Experience
- Experience in customer service in the electrical and/or manufacturing environment
- Proficiency in both English and French - spoken and written
- Experience with an integrated manufacturing system (MRP, ERP)
**Job Type**: Contract
Pay: $40,000.00-$45,000.00 per year
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