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Event Operations Coordinator

1 month ago

North Vancouver, Canada Outback Team Building & Training Full time

**Main Function**:The Operations Coordinator is responsible for event administration and support including customer communication, planning, workforce resourcing, and sales support, with a large focus on event logistics. The Operations Coordinator has direct contact with our customers, our sales team, the contractor team, venues, and suppliers to ensure that all event requirements are met, and our customers are satisfied. The full-time position is a combination of home office and office days.

**Responsibilities & Duties**:

- Event logistics: tracking and planning for all steps of event production. Includes assigning and conversing with event staff, online meeting setup, booking travel, ordering supplies, and other event production tasks as required.
- Responsible for managing the web app, working with our developer to identify issues, and recommend improvements to enhance the customer experience
- Administration: updating records, workforce resourcing, invoicing.
- Event Supply & Warehouse management: ordering, organizing, preparing, shipping, and tracking of event supplies, as well as communicating with on-site event staff, venues, and delivery services.
- Planning and coordinating the implementation of assigned projects.
- Onboard new contractors and attend local in-person events when needed.
- Implement and support the Operations department initiatives, including recruitment and training.

**Qualifications**:

- A detail oriented working style with exceptional organization skills.
- Ability to multitask within tight deadlines.
- Strong problem-solving skills, with proven ability to be resourceful and creative.
- Demonstrated ability to work independently and take initiative, when required
- Able to work in a fast-paced environment while prioritizing tasks based on the daily demand.
- Excellent customer service skills, and superior work ethic
- Excellent verbal and written communication skills.

**Salary**: $49,000.00-$56,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Holidays
- Monday to Friday

Ability to commute/relocate:

- NORTH VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in NORTH VANCOUVER, BC

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