Breakfast Server

6 months ago


Victoria, Canada MARRIOTT VICTORIA INNER HARBOUR Full time

Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and personalized customer experiences that set new standards for modern hospitality.

As a Breakfast Server, you will be an integral part of our dining experience, responsible for providing exceptional customer service and ensuring guest satisfaction. Your primary role will involve taking orders, serving food and beverages, and maintaining a clean and organized dining area. A positive attitude, excellent communication skills, and a strong dedication to customer satisfaction are essential for success in this role.

This position requires the individual to work early mornings.

**Responsibilities**:

- Greet guests warmly and escort them to their tables.
- Present menus and provide detailed explanations of menu items, specials, and promotions.
- Take accurate food and beverage orders from guests and input them into the POS system.
- Relay orders to the kitchen and bar staff promptly and ensure timely delivery of food and drinks.
- Monitor guests' dining experience to ensure satisfaction and address any concerns or issues promptly.
- Check in with guests regularly to refill drinks, clear plates, and offer dessert or additional items.
- Upsell menu items and promote specials to increase revenue.
- Maintain a clean and tidy workspace, including tables, chairs, and service stations.
- Handle cash and credit card transactions accurately and efficiently.
- Collaborate with kitchen and bar staff to ensure smooth operation during peak hours.
- Adhere to all food safety and sanitation guidelines to maintain a clean and safe dining environment.
- Assist with opening and closing duties, including setting up tables, restocking supplies, and cleaning up the dining area,
- Other duties as assigned.

**Qualifications**:

- Previous experience in a similar role required.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong attention to detail and ability to multitask.
- Positive attitude and willingness to learn and grow.
- Flexible schedule, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Knowledge of food and beverage menu items preferred.
- Serving it Right certification required.
- Food Safe Certification required.
- Able to lift, push, or pull up to 50 lbs.
- Must be able to work early mornings.

**Job Types**: Full-time, Permanent

**Salary**: $18.55 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person



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