Human Resources Consultant

6 days ago

Brantford, Canada St. Joseph’s Full time

Job Title**: Human Resources Consultant**

Employee Group**: Non-Union**

Department**: Human Resources**

**Reports To**: Manager, Human Resources

**JOB SUMMARY**

Purpose of the role: Reporting to the Human Resources Manager, this position is responsible for delivering HR strategies focused on workforce planning, employee engagement and employee and labour relations.

The Human Resources Consultant plays an integral role in supporting the organization’s leaders in integrating Human Resources best practices and programs into their business. The Human Resources Consultant provides Human Resource support ranging from employee/labour relations, leave management, and workforce planning support to leaders. The role is critical in executing our people initiatives, providing outstanding internal customer support, and driving HR functional excellence and process improvement.

The Human Resources Consultant supports the, mission, vision and values of St. Joseph's Lifecare Centre as well as established goals, objectives and policies of the Lifecare Centre. The HRC will embed people strategies into organizational initiatives and provide professional HR guidance to management with the objective of adding value to the organization.

**Key Accountabilities & Success Criteria**:

- Act as a consultant to leaders providing advice and guidance on all people-related matters.
- Foster and maintain strong internal relationships with leaders, unions and stakeholders
- Support the implementation of programs and processes aligned with the people plan.
- Act as an investigator in the complaint management process, including performing routine workplace investigations and making recommendations for resolution.
- Support and guidance provision for policy, collective agreement and procedure interpretation and implementation ensuring compliance with applicable legislation and regulations.
- Provide coaching, counselling, guidance and resources with regards to performance management, grievance handling and attendance management.
- Assist with accommodation, disability management and wellness in the management of human resources within the organization.
- Assist with recruitment, retention and compensation functions, as needed.
- Assist in routine and ad hoc data collection and reporting to be used in strategic planning and board reports.
- Conduct research on Human Resources practices and share learning and practices with leaders and the organization.
- Contributes to a transparent culture of client and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by SJLC
- Promotes an environment that encourages and supports change using change leadership theory
- This position may be required to perform additional related job functions beyond this description._** QUALIFICATIONS & SKILLS**
- Post-secondary degree/diploma in Human Resources or equivalent combination of education and experience
- Certified Human Resources Professional designation (CHRP) is an asset.
- Minimum of 3 years’ experience in Labour Relations, preferably in a healthcare setting
- Experience in a unionized environment is required.
- Expert knowledge of Human Resources policies and procedures, and employment-related legislation (Labour Relations Act, Pay Equity Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, Hospital Labour Disputes Arbitration Act etc).
- Experience in areas of grievance handling, conflict management, discipline and discharge, accommodations/modified work placements and attendance management as well as talent development (performance management).
- Knowledge of organizational development and change management theories and practices
- Demonstrated excellent interpersonal and communication skills (oral and written), with superior conflict resolution and influence skills.
- Demonstrated coaching and consulting skills.
- Strong organizational skills, presentation skills, and analytical skills.
- Demonstrated ability to exercise tact and sound professional judgment when responding to matters concerning sensitive personal information and confidentiality.
Advanced computer skills and knowledge working in Excel, Word, Outlook, HRIS, and other HR tools and systems.
- Demonstrated commitment to excellent customer service when interacting with employees, leaders, patients, families, colleagues and physicians.
- Demonstrated commitment to providing values-based, service-oriented, and collaborative partnerships.
- Strong problem identification and resolution skills.
- Adaptability to change, new ideas, and practices.

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