Community Manager

4 weeks ago


Toronto, Canada Hines Full time

Overview:
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

**Responsibilities**:
Develop, produce, and deliver programming content that captures the imagination and builds an annual calendar of daily, weekly, monthly and one-off events, programs and experiences, in partnership with tenants, community organizations and stakeholders that enliven the T3 Bayside and T3 Sterling sites, the rooftop, courtyard and indoor common areas - and engage a broad and diverse set of visitors.- Ensure that programs and events respond to and reflect tenant needs, are inclusive of Toronto's diverse populations and acknowledge the site’s unique presence and significance.- Responsible for driving event strategies, messaging, activation plans and execution.- Own project management of event programs end-to-end including the development of strategy briefs, schedules, production, budget and reporting.- Leverage existing network of local, national and global relationships in arts and culture, food and beverage, event operations and execution; research and build new relationship partners on an ongoing basis, including negotiating contracts.- Develop a comprehensive commercial and sponsorship model for different types of events.
- Work with colleagues and tenants to develop strategies to heighten T3 Bayside and T3 Sterling’s brand profile and recognition; assess new opportunities to build reputation outside of traditional timelines and vehicles.- Constantly advocate effectively and compellingly for T3 Bayside and T3 Sterling programming, events and brand, seizing every opportunity to build knowledge of and respect for the development site.- Liaise with communications representatives from outside partners such as tenants, architects and designers, lenders, construction companies and joint venture partners as well as planning organizations, government partners and other stakeholders.- Develop, manage and maintain solid and harmonious relations with any and all collaborators. Exercise discretion in guiding prospective participants and event organizers; including possibly gatekeeping where events may not be in the interests of the greater community, strategy or complex.

Qualifications:
Minimum Requirements include:
University degree or experiential equivalent from an accredited institution.- Eight or more years professional experience in Experiential Marketing, Communications, Media Relations/PR and Event Production and Management; Commercial Real Estate Development and Hospitality experience highly desired.- Demonstrated experience in building and launching a brand identity through strategic planning and execution; exceptional track record in planning, communicating and event marketing strategies, advertising campaigns and e-marketing programs.-
- Impeccable communication skills: oral and written, formal and informal, prepared and spontaneous; able to write and present information and act as spokesperson in a compelling manner to audiences and communities in a way that generates excitement for Eighth Avenue Place.- Proven successful experience in creating, managing and executing complex indoor and outdoor events, site activations and installations; must have thorough knowledge and experience of event operations and logistics from budget, scheduling and team coordination; experience working with food and beverage, hospitality, sustainability and wellness sectors and communities highly desirable.- Experience in managing and delivering large, complex programming and content led events with multi-stakeholder engagement and integration, excellent stakeholder management skills.- Maintain a current, globally informed view of the commercial real estate industry and best practices; participate at industry association events; monitor trends and key insights in communications and experiential marketing and the competitive landscape.- Experience in managing agencies and their mandates.
- Experience maintaining an activations calendar.
- Ease in negotiating.
- Cold-outreach experience a plus.-
- Flexibility to nights and weekends when required.- An engaging personality with a passion for arts and culture, storytelling, placemaking and community building who can clearly articulate T3 Bayside and T3 Sterling’s vision, identity and core mission.- A highly entrepreneurial, energetic and collaborative person who thrives in a dynamic and passionate work environment; demonstrates a flexible and adaptable work style responding quickly and efficiently under tight deadlines; with exceptional written and verbal communication and organizational skills.- A pragmatic, unflappable problem solver and lucid strategic thinker, consistently able to react nimbly and effectively to the unexpected.- Confident and capable in analyzing and communicating complex issues, both strategic and operational, backe



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