Parts & Service Coordinator

1 week ago


Bolton, Canada Top Lift Enterprises Full time

Due to growth, Top lift Enterprises Bolton is currently seeking a detail oriented, dynamic, and motivated individual to join our Parts and Service team

**WHAT WE REQUIRE**:
The duties and functions of this position will include, but are not limited to:

- Branch Shipping and Receiving duties
- Coordinate international shipping including customs documentation
- Loading and unloading of Heavy and Light equipment
- Reporting to Service Manager weekly open work order reports and time billings
- Adhere to Top Lift Safety policies
- Track and bill technician’s times on all work orders
- Ensure technicians paperwork is complete and handed in on a timely basis
- Ensure all outside purchased parts are billed to proper work orders
- Ensure warranty claims are input promptly and timely
- Schedule Technician service calls
- Invoice customer completed jobs, ensuring proper information is entered onto computer system
- Maintain and adhere to all company policies
- Schedule all regular and planned Maintenance calls

**QUALIFICATIONS**:

- Legally authorized to work in Canada.
- Heavy equipment operation preferred
- Attention to detail is essential
- Service desk experience and an excellent telephone manner to attend incoming calls and make multiple outgoing calls are also critical skill sets
- Exercising discretion and confidentiality with sensitive company information
- Able to work independently
- Experience with international shipping including border and customs documentation and requirements a definite asset.
- Post-Secondary Education and proven experience working in a parts and service operation (specific knowledge of the heavy equipment/truck parts industry is a definite asset
- Willingness also to learn new products and systems is a key asset
- **NO PHONE CALLS OR STAFFING AGENCIES.**_

**Job Types**: Full-time, Permanent

**Salary**: $17.19-$33.67 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- parts management: 1 year (required)

Work Location: In person



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