Account Manager

3 weeks ago

Ottawa, Canada MBR Partners Full time

Company Overview:
Our client offers transformative connectivity solutions to service providers worldwide, servicing over 400 operators including 30 Tier-1 and six of the industry’s largest groups.

Their innovative offerings enable customers to manage a unified optimization process of both roaming and interconnect while driving the future of connectivity through new technologies and services such as VoLTE, NFV, and 5G. With regional headquarters in the US, Israel, Luxembourg, India, and a presence in over 30 countries they are looking for a dedicated sales director to work in the roaming business unit to nurture and grow from within their extensive existing customer base. They differentiate themselves by creating innovative technical solutions, packaging them in ways that simplify operational complexity, increase revenue opportunities and reduce cost of business.

As a member of the company team, you will share a passion for being part of an exciting team of talented individuals, with a focus on building sustained long-term growth, and a fantastic place to work. Surrounded by individuals of exceptional ability and commitment, you will have the opportunity both to contribute to their continued business success, and to also invest in your own personal development.

Their results are improved, their productivity increased, their creativity accelerated, and their rewards and job satisfaction are maximized by hiring only the right people to join their team. Are you one of them?

Position Summary:
Directing the sales strategy in their region, this person will develop key growth sales strategies, tactics and action plans, to ensure the company’s products are at the forefront of their customer priorities. The role will be focused on the roaming and VAS services products and services portfolio. Sales director duties will include market penetration, pipeline growth, hitting annual targets, building relationships and understanding customer needs and trends. The role is crucial to drive profitability and commercial growth strategies.

Main Responsibility Areas:
Drives territory activities and ensures strong customer engagement on all fronts

Responsible for territory / customer sales attack plans by implementing sales and marketing strategies.

Establishes sales objectives by accurate forecasting and developing annual sales for the territories; projecting expected sales volume and profit for existing and new products and regular review/forecast performance.

Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

Monitors costs, competition, and supply and demand.

Identifies new sales opportunities by leveraging contacts, industry knowledge, and working closely with the company’s teams.

Forges strong internal business partnerships to deliver customer expectations and solutions.

Holds all employees accountable for territory sales objectives.

Establishes consistent sales development to maximize competitive position and generate strong margin contributions across customer brand(s).

Confers with leadership to review achievements and discuss required changes in product and sales strategies and tactics utilized in achieving sales goals or objectives.

Developing and negotiating contracts with customers and their procurement teams.

Ensures accountability from all sales professionals and support staff.

Work with partners in relation to roaming lead and revenue generation.

Key Skills & Competencies:
Degree qualified.

Excellent communication skills; oral and written communications to technical, business and executive audiences. Including effective demonstration and presentation techniques.

Strong facilitation skills.

Strong ‘people skills’ for successful working with individuals from different teams.

Comfortable working with and understanding complex business solutions.

Obsessed with Customer Success:
Having a proactive, goal-oriented approach to decision-making.

Proven ability to develop customer relationships by listening to their feedback, understanding & anticipating future needs, and providing solutions to customer-stated requirements.

Collaborating:
Having respect for colleagues; leading teams with clarity and accountability.

Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization

Ability to interface with technical teams and internal departments to ensure customer success.

Being Accountable & Radically Honest:
Drive continuous improvement in all aspects of the business

Able to detect and challenge bad decisions

Have clear objectives and strives to exceed them

Making Rock Stars:
Takes ownership for personal career and skill development

Exceptional relationship building, presentation skills, and account strategy planning and execution are all vital to succeed in this role.

Ability to c

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