1 Temporary Full Time Palliative Clinical Coach

7 months ago

Woodstock, Canada Woodstock Hospital Full time

**Position Information**:
Healthcare in Ontario is changing Health care organizations, providers, and community members in our region have joined together to deliver more coordinated, integrated, and seamless care for the community. The Oxford and Area Ontario Health Team (Oxford OHT) is a collaboration of 25 organizations that have partnered with the shared purpose of “Working together to build a stronger, healthier community for all”. The Palliative Clinical Coach reports directly to the Executive Project Lead, Oxford OHT; closely liaises with the OH West Leadership Team responsible for Palliative Care to accomplish implementation goals along with the Oxford OHT Palliative Care Task Force.

The Palliative Clinical Coach is responsible for working across the Oxford OHT partnership in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. They are committed to developing equity-based, evidence-informed approaches for delivering palliative care services for all people, regardless of their age or illness.

The Palliative Clinical Coach will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community ("The Delivery Framework") and the Ontario Palliative Care Competency Framework.

The Clinical Coach will:

- Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
- Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
- Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
- Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.

Key Responsibilities
- Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
- Foster regional collaboration and contribute to broader system integration through implementation of palliative models of care
- Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network
- Lead engagement and community-building activities with participating organizations.
- Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners
- Critically evaluate the quality of palliative care in participating community organizations to identify strengths and gaps in the palliative care services and in the relevant provider policies and practices.
- Build competency amongst front-line community providers in the delivery of primary-level palliative care (e.g. promote/provide palliative care education, coaching, mentoring, etc.).
- Guide palliative care quality improvement (QI) and practice change initiatives in participating community organizations.
- Consult on clinical care, as required.

**Qualifications**:
Education and Experience Requirements:

- Minimum five (5) years’ experience in practice in palliative care is required
- A degree in a registered health care discipline (e.g., RN, RSW, NP) and/or substantive experience and training in palliative care (e.g., CAPCE).

The following education and experiences are considered assets:

- A graduate degree is an asset (e.g., MScN, MSW)
- Experience supervising clinical staff, is preferred
- Experience working with large-scale quality improvement initiatives
- Additional training in gerontology and project management
- Experience working with a range of roles, disciplines, and levels of staff in different health care settings
- Experience working across health care settings

Knowledge and skills
- Knowledge of relevant legislation and reporting requirements, including the Fixing Long-Term Care Homes Act, the Excellent Care for All Act and the Compassionate Care Act and other pertinent legislation and regulations related to professional practice is required.
- Strong clinical coaching and debriefing skills, with both individuals and teams.
- A good understanding of local priorities and local health care needs, within Ontario’s health care landscape.
- Ability to work well under pressure and use good judgment in assessing difficult situations.
- Ability to work independently and as part of a team.
- Aptitude for proactive problem solving, using strong critical thinking, and negotiating skills.
- A demonstrated ability to develop, deliver and evaluate training and coaching efforts.
- An ability to develop relationships based on trust, compassion, and empathy.
- Strong

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