Current jobs related to Service Advisor - Stoney Creek - The Metro Truck Group

  • Service Advisor

    3 months ago

    Stoney Creek, Canada Vision Truck Group Full time

    **Job description-Day Shift 7:00 A.M. - 4:30 P.M.** Vision Truck Group is growing again! Vision Truck Group is revolutionizing the Truck Repair industry together with Mack Trucks, the toughest name in trucking. Business is strong and we are looking to add a Service Advisor to our established industry leading team at our Stoney Creek dealership. We hold a...

  • Field Service Advisor

    4 months ago

    Stoney Creek, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Field Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Field Service...

  • Automotive Service Advisor

    3 months ago

    Stoney Creek, Canada Vision Truck Group Full time

    Vision Truck Group is growing again! Vision Truck Group is revolutionizing the Truck Repair industry together with Mack Trucks, the toughest name in trucking. Business is strong and we are looking to add a Service Advisor to our established industry leading team at our Stoney Creek dealership. We hold a strong commitment to our employees and place their...

  • Heavy Equipment Parts

    3 months ago

    Stoney Creek, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Sudbury Construction & Forestry location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on...

  • Automotive Service Advisor/ Manager

    3 months ago

    Stoney Creek, Canada ANY TRANSMISSION LTD Full time

    State of the art repair facility is looking to fill 1 position immediately on a permanent basis: Automotive Service Advisor/ Manager ($30/hr with a work schedule of 4 days 7am-3.30pm, no weekends) Valid Driver licence is preferred More details should be available upon request or interview. **Job Types**: Full-time, Permanent **Salary**: $30.00 per...

  • Heavy Equipment Parts

    3 months ago

    Stoney Creek, Canada Brandt Full time

    Brandt is currently seeking a CSA (Heavy Equipment Parts & Service Advisor) for our Stoney Creek location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on new products...

  • Warranty Administrator/ Service Advisor

    3 weeks ago

    Stoney Creek, Canada Vision Truck Group Full time

    **Job Summary** **Warranty Administrator/Service Advisor** **Location**: Stoney Creek, Ontario 330 South Service Rd Stoney Creek, Ontario L8E 2R4 **Company**: Vision Truck Group Stoney Creek **Key Responsibilities**: - **Service Coordination**: Consult with mechanics regarding necessary repairs, schedule and book appointments, and manage...

  • Parts Advisor

    3 months ago

    Stoney Creek, Canada Bobcat of Hamilton Full time

    **Parts Advisor-Back Counter** Looking for that work-life balance? We know the importance of maintaining a proper work-life balance and are committed to maintaining those values for our employees’ success. **Bobcat of Hamilton** is an authorized dealer of new and used Bobcat Equipment, DEVELON, Avant and Hustler. **Key Duties & Responsibilities**: -...

  • Administrative Assistant to Financial Advisors

    3 months ago

    Stoney Creek, Canada SH Consulting Group Full time

    **Administrative Assistant to Financial Advisors** **Company Overview**: We are a leading financial services firm specializing in providing comprehensive wealth management solutions to our clients. Our team of dedicated and experienced Financial Advisors is committed to delivering personalized strategies and exceptional service to help our clients achieve...

  • Financial Services Advisor

    3 months ago

    Stoney Creek, Canada Tandia Financial Credit Union Full time

    We have an exciting full-time opportunity at our branches in the Hamilton Region. Do you have a talent for inspiring people and leading by example while helping families meet their financial goals? Do you care deeply about increasing financial literacy to help our members secure a better future? Do you enjoy being part of an organization that is proud to...

  • Parts Advisor

    3 months ago

    Stoney Creek, Canada Bobcat of Hamilton Full time

    Looking for that work-life balance? We know the importance of maintaining a proper work-life balance and are committed to maintaining those values for our employees success. **Bobcat of Hamilton** is an authorized dealer of new and used Bobcat compact construction equipment including skid steers, track loaders, compact excavators, telehandlers, utility...

  • Financial Services Specialist

    3 months ago

    Stoney Creek, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • General Advisor

    2 months ago

    Stoney Creek, Canada Cisolift Distribution inc. Full time

    **Your role as General Advisor - Road, Shop and Technical will be to ensure planning and support on the road, in the workshop and technical based on calls and requests from customers and our technicians.** With a growth of nearly 191% in its turnover, you will collaborate with the Director of Operations Ontario and with the support of the technical...

  • General Advisor

    3 months ago

    Stoney Creek, Canada Cisolift Distribution inc. Full time

    **Your role as General Advisor - Road, Shop and Technical will be to ensure planning and support on the road, in the workshop and technical based on calls and requests from customers and our technicians.** With a growth of nearly 191% in its turnover, you will collaborate with the Director of Operations Ontario and with the support of the technical...

  • Financial Services Associate

    3 months ago

    Stoney Creek, Canada Tandia Financial Credit Union Full time

    **We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking an Associate to join our team in our Hamilton Region. This is a full-time permanent role and work hours are Monday to Friday with occasional Saturday shifts. Do you have experience in lending and know the laws and regulations...

  • Temporary Full-time Financial Services Associate

    3 months ago

    Stoney Creek, Canada Tandia Financial Credit Union Ltd. Full time

    **Your Work at a Glance** In this role, you will be a vital part of our in-branch team, by providing a full range of services to our members including responding to members’ inquiries, analyzing members needs, processing member transactions (cash and other general services) and actively soliciting new business by following up on staff referrals, assigned...

  • Parts Advisor

    3 months ago

    Pincher Creek, Canada West Castle Chevrolet Full time

    **Elevate Your Career as a Parts Advisor!** Are you passionate about cars and crave the tranquility of small-town living near majestic mountains? We're seeking an enthusiastic Parts Advisor to join our friendly team in a community that combines the best of nature with career growth. **Why Join Us?** - **Scenic Setting**: Work steps away from breathtaking...

  • Parts Advisor

    3 months ago

    Stoney Creek, Canada Vision Truck Group Full time

    We are presently seeking a Experienced **Parts Counter Person/Associate **for our Stoney Creek location. This position serves customers and service technicians by identifying their needs through their requests, processing orders/quotes, managing parts availability and completing monetary transactions. We are looking for an energetic person with excellent...

  • Financial Services Associate

    3 months ago

    Stoney Creek, Canada Tandia Financial Credit Union Full time

    **We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking an Associate to join our team in our Hamilton Region. This is a full-time temporary 12- month contract role covering a maternity leave and work hours are Monday to Friday with occasional Saturday shifts. Do you have experience...

  • Advisor, Gamesense

    2 days ago

    Dawson Creek, Canada BCLC Full time

    Job Title: GameSense Advisor Company: BCLC Job Description: Join our team as a GameSense Advisor and play a key role in promoting safer gambling behaviors and supporting players in our casinos. About the Role: As a GameSense Advisor, you will be responsible for delivering educational programming to engage and entertain players, responding to inquiries about...

Service Advisor

2 months ago

Stoney Creek, Canada The Metro Truck Group Full time

**FULL-TIME SERVICE ADVISOR POSITION - METRO TRUCK GROUP, HAMILTON LOCATION.**

The Metro Truck Group of Companies is a full range service centre for all heavy truck and trailer needs. Our service departments provide 360° Full Circle Care on all makes and models, offering 24-hour service six days a week to help maximize our customers up-time. As our trusted brand continues to evolve, we are looking for an Service Advisor to join our team at our head office and elite certified dealership residing in Stoney Creek

The Service Advisor is a central role within the company as they are our primary contact for our service customers, and contribute to the operational effectiveness of the service department. Always ensuring we maintain a high level of customer service while enhancing the sale of labor, parts and providing recommendations.

We pride ourselves on being a leader in the Heavy Truck industry and are looking for a motivated, team-focused & organized individual who prides him/herself on a job well done to join our team

**What We Have to Offer**:

- Competitive wage based on skill/experience (_to be discussed at the time of the interview_)
- A fast paced and energetic work environment
- Clean, well maintained modern facility
- Boot Allowance
- Team oriented company culture
- In-house training and development
- **_Company provided benefits package_**:

- **_Company provided Employee Assistance Program_**:

- **_Company matching RRSP/DPSP_**

**Main Duties Include (but are not limited to)**:

- Greeting and scheduling customer appointments while maintaining top level customer service
- Give the customer an approximate time when the vehicle will be coming into the shop
- Following up with progress of each repair & contact customers by phone regarding any changes to the estimate or the time quoted
- Enter repair order information into schedule including promise time.
- Handle all telephone inquiries & return messages promptly and courteously
- Keep active communication within the Service Department
- Accurately prepare customer write up sheet
- Communicating technical information to the customer in a simple manner
- Responsible for ordering parts and other service department needs
- Evaluate the costs and time required to perform the repairs, document, calculate, submit estimates to customers, and acquire customer approval
- Verify vehicle maintenance records, and required maintenance schedule and warranty coverage
- Determine if repairs are warranty or customer pay; issue invoices
- Work alongside co-workers and management in a cooperative manner
- Walk the yard/shop as required to ensure accuracy on repair orders and customer follow-ups
- Closing service work orders in a timely manner
- Perform work with safety as a priority and abiding by all safety policies and standards set out by the Metro Truck Group of Companies
- Adhere to all company policies and procedures as set out by the Metro Truck Group of companies
- General housekeeping duties
- _All other responsibilities as assigned_

**Qualifications**:

- 1-3 years previous Service Writer experience
- Previous Heavy Truck dealership experience considered strong asset
- Strong customer service mindset, and overall good attitude
- Must be able to work well in a team environment and/or independently
- Ability to meet tight deadlines and effectively manage time
- Excellent work ethic with a willingness to learn
- Valid G class driver's license with reliable transportation to and from work
- While performing the duties of this Job, service team members are regularly required to stand; walk; bend; lift; climb in and out of commercial trucks

**COVID-19 Precautions**:

- Personal protective equipment provided/required by both staff and customers entering any Metro Truck facility
- Plexiglass barriers at all customer facing counters
- Social distancing guidelines in place, including limited travel between facility departments
- Regular sanitizing, disinfecting, and cleaning procedures in place
- Readily accessible company Health & Safety documents, procedures and up to date information

**HOW TO APPLY**:

- Those who are selected for an interview will be contacted directly
- **_no phone calls please_** **

**Location**:

- 475 Seaman Street, Stoney Creek, ON.

**Website**:

- The Metro Truck Group is an equal opportunity employer and is committed to fostering an inclusive and accessible environment providing accommodation in accordance with all relevant legislation. We are dedicated to building a workforce that reflects diversity and provides accommodation during all parts of the hiring process. Should you require accommodation, please contact our office and we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- service advi