Care Coordinator

2 weeks ago

Toronto, Canada West Park Healthcare Centre Full time

**Qualifications**:
*** **- Bachelor’s degree in a clinical discipline, Nursing preferred.

Registration with appropriate regulatory college or eligibility for same
- Minimum of 4 years clinical professional background
- Demonstrated clinical assessment skills including the ability to assess clients from pre-admission to post discharge
- Knowledge of external agencies and resources i.e Home and Community Care
- Knowledge of the Social Determinants of Health
- Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
- Demonstrated ability to deal with complex mental health and behavioral issues
- Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
- Demonstrated knowledge of and ability to provide patient centred care. Demonstrated organizational, problem solving, interpersonal, coaching, negotiation and facilitation skills
- Strong organizational skills to work independently in an unstructured, demanding environment
- Demonstrated reliable work habits
- Ability to work a flexible schedule
- Strong Windows based computer skills e.g. Microsoft Office Suite
- Evidence of satisfactory attendance and punctuality
- An employee’s disciplinary record will be reviewed as part of the assessment of qualifications
- Ability to work in a manner that exemplifies the centre’s core values and helps patients_ get their life back_
- Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors

***Accountabilities**:

- In collaboration with the Patient Flow Coordinator assess clients for appropriate admission to service and liaise with physicians and team.
- Manage wait-list and occupancy rates for the service in conjunction with the Patient Flow Coordinator
- Liase with referring agencies and provide ongoing support/education during the pre-admission phase.
- Co-ordinate the care of clients from pre-admission to post-discharge while meeting length of stay and occupancy rate targets.
- Serve as the coordinating contact between patients, family, team members and referring agencies.
- Refer and coordinate consultant / discipline involvement as needed.
- Support collection of clinical utilization data in collaboration with Service Manager.
- Provide resource clinical leadership for the interprofessional team.
- Provide leadership in program evaluation, program development and research as appropriate.
- Participate in internal and external committees.
- Partner with Clinical Service Manager to ensure clinical service goals are addressed.
- Ensure that clinical care issues / concerns are addressed in a timely and effective manner.
- Ensure that care is patient-centred with an emphasis on culturally appropriate care.
- Perform other duties as assigned.
- Ensure timely and accurate completion of clinical documentation such as NRS.
- Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:

- Compliance with the safety standards of the hospital and applicable legislation
- Identification and prevention of safety issues and problems
- Taking corrective action, where possible
- Attendance at safety meetings/training/updates in accordance with the Centre’s standards
- Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability
- Evidence of good performance history and attendance record

***

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community. Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at (416) 243-3600 extension 4637.

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