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Customer Service/admin Support Assistant

4 months ago

Gloucester, Canada North House Foods Full time

**Job Duties**
- Receiving and processing online orders and communicating with clients
- Entering sales orders into the ERP system
- Maintain e-commerce sites including updating pricing/costing/customer information as required.
- Maintain and update incoming/current Purchase Orders and enter on PO calendar.
- Create sales orders from client PO’s and verify pricing.
- Create invoices from PO’s.
- Consolidate shipping documents with invoices to verify delivery and final quantity.
- Work closely with Production/Shipping Managers and Accounting Department to facilitate and assist in coordination of all production, shipping, and billing.
- Ensure clients receive invoices immediately.
- Administrative/Marketing related tasks such as receiving visitors, clients picking up orders, receiving mail and distributing, answering incoming calls, ordering office supplies.
- Update and maintain all customer and vendor contact lists in our accounting/ERP systems.
- Assist in the circulation and development of marketing materials including client newsletters, social media posts, etc.
- Complete and distribute daily, weekly sales, inventory, and shipping status reports to management.
- Arrange for shipment/courier of customer samples and documentation.

**Requirements**:

- College degree in Business Administration, Marketing & Sales, Finance, Logistics or
- 3 years' experience in a Senior Administrative Assistant, or relevant role
- Experience in social media platforms
- Experience in food and beverage industry a plus - production, service, purchasing, sales
- Good people and customer relationship building skills.
- Good analytical, research and reporting skills
- Good verbal and written English communication skills.
- Accurate data input skills
- Time management, priority-setting and multi-tasking skills
- Proficient use of various office-based software including Microsoft Office

**Job Types**: Full-time, Permanent

**Salary**: $42,500.00-$44,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-08-18