Community Manager

1 month ago

Sherbrooke, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

As a community leader, you are responsible for overall performance of 3 to 4 RBC branches of varying sizes and complexity within the community. Your priority is to lead your branches and work very closely with RBC partners to acquire clients, grow market share, grow our brand, deliver exceptional client experience, and acquire sustainable growth. You accomplish this through execution of an integrated community plan involving all branches and RBC partners. You are also a key influencer in the community, building RBC presence, expanding network, and sourcing key business opportunities. Your passion in creating success for our clients, employees, and communities is the cornerstone of your success in this opportunity.

**What will you do?**
- Lead direct reports and collaborate with dedicated RBC partners to capture market opportunities and deliver strong business performance
- Manage one branch directly and other branches in the community indirectly, and build leadership capabilities of direct reports
- Strategize and execute a community plan leveraging all roles and channels in community
- Drive growth and retention activities within the community, inside and outside the branch, to acquire clients and increase market share
- Deliver an exceptional client experience where advice and digital capability is the compelling value proposition
- Be a connector and leader within RBC and the community
- Attract and accelerate development of talent in collaboration with RBC partners
- Understand and manage strategic, reputational, operational, credit and regulatory compliance risk

**What do you need to succeed?**

**Must-have**
- Minimum 3 years Sales Leadership experience and minimum 5 years Financial Services experience
- Demonstrated ability to prioritize for impact, deliver outstanding results through collaboration and strong partnerships
- Experience in capitalizing on emerging trends and proactively defending against competition
- Ability to lead a diverse workforce including sourcing, developing and promoting talent; as well as managing remotely
- Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
- Requires fluency in French and English in order to serve our clients in the community with English speaking needs.

**Nice-to-have**
- Experience in two or more lines of business (i.e. Branch, Financial Planning, Small Business, etc.)
- Leadership experience in community involvement (i.e. directorship, committees).

**What are the advantages for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Full-time RBC employee status with unlimited earning potential and full benefits
- Work with a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options.

**Job Skills**

Building Talent, Critical Thinking, Inspiring, Long Term Planning

**Additional Job Details**

**Address**:
2665 RUE KING O:SHERBROOKE

**City**:
SHERBROOKE

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-11-28

**Application Deadline**:
2023-12-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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