See more Collapse

Hotel General Manager

4 weeks ago

Fernie, Canada Resorts of the Canadian Rockies Full time

Hotel General Manager

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work.

**Duties**
- Plan and direct the hotel main operations including quality standards, cleanliness, and guest satisfaction
- Ensure consistency and excellence in all operations of the Front Desk, Housekeeping, Guest Services, and Spa
- Work alongside departmental leaders to ensure the smooth running of the day-to-day operations
- Conduct weekly operational meetings with the departmental leadership to discuss routine operational matters, departmental performance, and guest feedback
- Be a key player in revenue management and distribution strategy; manage rates and inventory across all channels;
- Monitor, audit and verify financial transactions to maintain accuracy and ensure correct procedure
- Generate and distribute management and weekly reports
- Ensure that staffing levels and expenses are within budget;
- Train, coach and develop a successful & enthusiastic team of hotel employees
- Ensure that the appearance and conduct of the hotel team is at all times consistent with the hotel brand;
- Review departmental scheduling in accordance with labour targets and employment policies
- Complete payroll processes in an accurate and timely manner
- Handle, investigate and resolve guest concerns in a timely and professional manner
- Know, adhere and enforce the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
- Know, adhere and enforce all safe work procedures included in the Safety Management Program
- Know adhere and enforce all expectations of the Injury Management/Return-to-Work Programs
- To perform other tasks and duties that are applicable

**Qualifications**
- University or College education in Hotel Management or associated degree required
- Demonstrable track record of management success in a variety of hotel departments
- Strong track record on yield/ revenue management, hotel financials, managing costs, ADR and REV PAR
- Strong understanding of how to leverage social media to meet business objectives
- Proven team-builder with outstanding motivational skills and coaching abilities
- Experience using review aggregator and guest survey system an asset

We have other current jobs related to this field that you can find below

  • Assistant Hotel Front Desk Manager

    2 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Assistant Hotel Front Desk Manager at...

  • Hotel Night Auditor

    3 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. You Will: - Ensure a comfortable and friendly atmosphere for both guests and...

  • Hotel Night Auditor

    1 week ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work.You Will: Ensure a comfortable and friendly atmosphere for both guests and staff...

  • Hotel Night Auditor

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Night Auditor serving the Lizard...

  • Hotel Night Auditor

    1 month ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Night Auditor serving the Lizard...

  • hotel night auditor

    2 months ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...

  • hotel night auditor

    2 weeks ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...

  • hotel night auditor

    3 weeks ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...

  • hotel night auditor

    2 months ago

    Fernie, Canada Best Western Fernie Plus Mountain Lodge Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...

  • Hotel Housekeeping Supervisor

    7 days ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the full-time year-round position of Hotel Housekeeping...

  • Hotel Housekeeping Supervisor

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the full-time year-round position of Hotel Housekeeping...

  • Hotel Housekeeping Supervisor

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the full-time year-round position of Hotel Housekeeping...

  • Hotel Housekeeping Attendant

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Hotel Housekeeping Attendant

    3 weeks ago

    Fernie, Canada Resorts of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meetinglike-minded individuals who share a passion for mountain culture? Does a freeseason pass sound like a good perk to you? If you answered yes to any of thesequestions, Resorts of the Canadian Rockies is the place you want to work.  We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Hotel Housekeeping Attendant

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Hotel Housekeeping Attendant

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Hotel Housekeeping Attendant

    1 week ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Hotel Housekeeping Attendant

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Housekeeping at Fernie Alpine...

  • Lodge Manager

    2 weeks ago

    Fernie, Canada Island Lake Lodge Full time

    _Island Lake Lodge has been called one of the most unique and authentic places to stay in Canada by National Geographic Traveler Magazine. With more than 30 years in operation, Island Lake has gained a reputation for providing life changing experiences for both guests and staff alike. _ **Lodge Manager** **Objectives**: - Act as a catalyst leading the...

  • Hotel Laundry Attendant

    3 weeks ago

    Fernie, Canada Resort of the Canadian Rockies Full time

    Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work. We are looking to fill the position of Hotel Laundry Attendant at Fernie Alpine...