Merchandising Trainer

2 weeks ago

Toronto, Canada CT Corporation Full time

**What you’ll do**

Reporting to the Manager, Merchandising Learning & Development, the Merchandising Trainer will lead the delivery of role-specific “new-in-role” and “just-in-time” learning and coaching programs for key CTR Merchandising roles in the areas of Category Business Management, Pricing, Planning and Forecasting. As a Merchandising Trainer, you will participate in the design, development, and delivery of agile and interactive education and hands-on training, and you will sustain the ongoing theoretical, analytical, and functional learning needs of our Merchandising partners.
- Lead group or one-on-one in-person, virtual or hybrid learning events for role-specific “new-in-role” and “just-in-time” training to Merchandising team members - topics cover core concepts, processes, tools, procedures, and policies
- Provide technical training and support on all Merchandising tools
- Deliver the necessary learning to the Merchandising Teams to support both small-scale change as well as changes driven through larger project-led initiatives. Key projects can include accountability changes, new business processes and technology rollouts
- Obtain and maintain SME-level knowledge required to provide on-going 1:1 coaching and guidance to individuals at the Specialist, Analyst, and Manager levels
- Create and continuously enhance individual learning objects, lessons, and full learning curriculums across a multitude of formats (written, visual, interactive digital, video, social)
- Monitor group mailbox daily and provide ad hoc coaching support to learner base

**What you bring**
- Post-secondary education in Learning & Development, Business, or related discipline
- CTR experience preferably in a Merchandising
- or Supply Chain-related role (such as CBA, MPS, FA, RA etc.) or 2-3 years experience in a Trainer capacity
- Strong oral, presentation and written communication skills with experience using a wide variety of tools - Word, PowerPoint, Outlook, Video software, Xyleme, Microsoft Teams, other as applicable
- Facilitation and presentation skills to confidently lead group or one-on-one coaching sessions
- Demonstrated attention to detail, a readiness to work with others, and empathy for individuals learning complex activities
- Proven experience of getting up to speed with extensive information very quickly
- Motivated self-starter who can manage a significant amount of ambiguity
- Strong customer focus with emphasis on building and sustaining relationships
- Flexibility & adaptability to navigate through simultaneous training streams by taking over other trainers’ sessions, when necessary, if unexpected technical interruptions occur

**Hybrid**

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

**#LI-UH1**:
**About Us**

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

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