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Supply Chain Education Trainer

3 months ago

Toronto, Ontario, Canada CT Corporation Full time

The primary focus is to develop and deliver an entry level training program for new Replenishment Analysts and to provide ongoing support and coaching to existing RA's.

This involves providing RAs with the theoretical, analytical, practical, and functional knowledge, skills, and attitudes they need to be successful.

The SCE Trainer will also be responsible for new supplier onboarding and providing continuing support for Vendor inquiries and occasional high level Supply Chain training to other internal stakeholders.

Additionally, the SCE Trainer maintains and evaluates the training curriculum on a regular basis to be reflective of the current business practices and processes in accordance with Adult Learning precepts and structures.


At Canadian Tire we work flexibility embracing 'Hybrid' whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes.

Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs.

Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.


What you'll do

  • Consult with various stakeholders to develop training curriculum including lesson plans, instructional aides, participant guides and resources and eLearning materials
  • Maintain eLearning materials and training curriculum on an ongoing basis to ensure that it is up to date, correct, available and meets the needs of the learner using modern technologies (i.e Articulate 360 and Camtasia)
  • Provide ongoing functional support and coaching to Replenishment Analysts
  • Provide new Canadian Tire Vendors with training, resources, and support for supply chain related processes with moving their product on time and in full
  • Deliver training programs primarily through Virtual learning or classroom environment if necessary
  • Consult in projects which involve the development, implementation and ongoing review of initiatives and processes impacting the RA and Vendors
  • Support other Supply Chain initiatives by creating and reviewing communication and training materials, and offering suggestions for improvement
  • Collaborate with cross functional stakeholders to validate information and clarify processes
  • Able to work independently and as a member of a dynamic team
  • Stay up to date of new learning and teaching methodologies according to Adult Learning or Corporate Training concepts

What you bring

  • University degree or equivalent experience in Logistics, Business, Social Sciences, Humanities, Adult Education or related field
  • Excellent written and oral communication skills
  • Strong organizational skills with the ability to handle multiple tasks
  • Strong people and networking/consulting skills
  • Develop and maintain strong relationships with other stakeholders within Canadian Tire
  • Proven experience coaching others
  • Passion for learning and development and coaching
  • Prior leadership experience through virtual learning and 1:
  • Ability to analyse information and make recommendations for improvement.
  • Expertise in the use of Microsoft Office Suite Applications (PowerPoint, Word, etc)
  • Enthusiastic, motivational and creative
  • Knowledgeable in Supply Chain and Replenishment (Experience with Replenishment Applications i.e JDA Fulfilment, AOM (Advanced Order Management), VMS (Visibility Management System)
  • Experience and/or knowledge in Adult Education
  • Experience and or knowledge with Learning Management Systems, i.e Workday
  • Experience or knowledge utilizing eLearning design software i.e Articulate 360
  • Rudimentary knowledge of Learning Experience Design and/or User Experience Design
  • Previous training experience and/or presentation skills
  • An understanding of Merchandising and Advertising policies, processes and/or systems
  • Previous experience as a Replenishment Analyst is an asset

About Us
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies.

We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.

We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.

As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.

Join us in helping to make life in Ca