Dental Administrator
3 weeks ago
We are seeking a Dental Administrator to join our team at Ironwood Dental Centre
**Key Responsibilities**:
- Create a friendly and professional experience for patients, acting as the first point of contact in patient management.
- Manage the office phone system, including answering phones, appropriately directing calls, booking appointments, and addressing patient concerns.
- Assist in the maintenance of the patient database.
- Oversee the processing of insurance claims and billing systems.
- Establish and manage internal office protocols and procedures to ensure office efficiency.
- Communicate and follow up with insurance companies regarding claims and payments.
- Organize appointment schedules.
- Deliver direct individual and team leadership to ensure all office employees demonstrate outstanding client service.
**Position Requirements**:
- One Year of dental/medical admin experience
- Working knowledge of Tracker is considered an asset.
- Working knowledge of dental billing and insurance protocols.
- Strong verbal and written communication skills.
- Friendly, professional demeanor.
- Excellent multi-tasker who can work independently and as part of a dynamic team.
At Passion Dental Group, we are all about good people and good culture. We are a dental support organization committed to establishing a positive culture with opportunities for personal and professional growth for our teams while delivering exceptional patient care.
Pay: $32.00-$36.00 per hour
**Benefits**:
- Dental care
- On-site parking
**Experience**:
- Dental/Medical Admin: 1 year (preferred)
Work Location: In person
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