Design Studio Administrator

7 months ago

Etobicoke, Canada Mattamy Homes Full time

**Location**:
Etobicoke, Ontario - Hybrid (3 days/week in office)

**Company**:
Mattamy Homes Canada

**Department**:
Design Studio, GTA Urban Division

**Employment Type**:
Full-Time

**Reports to**:
Director, Design Studio

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

**What we offer**

The Design Studio Administrator position is responsible for assisting with daily operational, physical inventory and administrative responsibilities for the function of the Design Studio. The primary objective of the role is to ensure that our Design Studio makes a great first impression every day and is consistently influenced by current trends in Urban design and construction_._

**What you’ll do**
- Work in consultation with the Operations Specialist/Coordinator to plan, design and maintain the Sales/Design Studio Showroom.
- Communicate with suppliers to ensure product availability, i.e. reselects.
- Help to enhance the customer experience through assisting with research and analysis of trends for potential improvements to our customer experience such as online catalogues, magazines, interactive shopping/selection tools (Online platforms), customer portal etc. and social media comparatives.
- Assist with re-selections for discontinued materials & products in a timeline that assists progress of the construction team and their expectations.
- Assist with setup and maintain displays in studio that pertain to Design Studio offerings.
- Responsible in assisting with ordering, labelling and placement of samples under the supervision. Updating samples as required.
- Document, update and maintain the Design Studio process and inventory under Supervision of Merchandiser.
- Ensure Design Studio is tidy and organized and is always in a presentable condition.
- Assist in future online launches.
- Assist in sending out registered letters for NSF payments and scheduled or missed design appointments.
- Field and research inquiries from other departments (Contracts, Construction, Customer Care and Finance)
- Assist with calling homeowners and booking appointments or following up on payments.
- Ensure the Design Studio space is kept tidy and assist Operations Special/Coordinator when required.
- Help with organizing team meetings and providing minutes to Management.
- Assist with general design studio operational needs.
- Provide backup coverage to Division reception desk as required.

**What **y**ou **b**ring**
- Minimum of two (2) years Customer Service and/or office administrative experience
- Interest and passion for interior design and all related components.
- Basic understanding of residential construction and scheduling in Highrise and Midrise projects.
- Highly organized with great attention to detail.
- Excellent communication skills when working with the internal team and external trades/Suppliers.
- Problem solving and analytical skills.
- Experience working in a team oriented, collaborative environment.
- Ability to build strong relationships with internal teams.
- Ability to work in a fast-paced environment, with tight deadlines.
- Ability to be self-directed, and work independently.
- Ability to be creative, and take initiative on projects.

**Bonus points**
- Marketing/graphic or retail design experience.
- Proficient in Microsoft Office, PP, Excel, Word, Canva. Sketchup and Autocad experience.

**Who we are**

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

**Be yourself. We want it that way.**

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture f

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