Communicative Disorders Assistant, Bilingual

7 months ago

Ottawa, Canada Home and Community Care Support Services Champlain Full time

**Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on maintaining each patient's independence and dignity. We also provide long-term care home placement services, and facilitate our patients’ access to the community-based services they need.

**Position Summary**:
The Communicative Disorders Assistant provides therapy assistance and administrative support to Speech Language Pathologist employees

**Primary Responsibilities**:

- Implements treatment plans with patients under the direction of registered Speech Language Pathologists (SLP).
- Assists SLPs with patient assessments and treatment programs, in accordance with the College of Audiologists and Speech Language Pathologists of Ontario (CASPLO).
- Researches clinical tools/aids/materials to assist the registered therapists in delivering patient services.
- Maintains related equipment and supplies on a regular basis by inspecting, cleaning, and sanitizing equipment used by patients and schedules equipment calibration/repairs.
- Assists with setting up therapeutic tools/devices/assistive equipment for intervention, as required by SLPs.
- Maintains organization of storage areas for therapy equipment and supplies to ensure that items are easily accessible.
- Monitors inventory levels, and orders equipment and supplies as necessary
- Maintains digital tool updates, iPad updates and online inventory tracking systems.
- Creates and maintains patient files in accordance with HCCSS Champlain policies and procedures and CASPLO guidelines.

**Education and Experience**:

- Completion of an accredited Communicative Disorders Assistant program from a recognized post-secondary institution
- Related rehabilitation and/or community care experience normally attained over a period of two years.
- Experience in Stroke and/or Neuro rehabilitation will be considered an asset.

**Knowledge**:

- Knowledge of equipment, modalities, materials, and intervention processes used in the provision of speech language pathology services
- Familiar with rehabilitation principles and clinical terminology used in interventions
- Knowledge of applicable CASPLO professional guidelines

**Skills and Abilities**:

- Excellent communications skills (verbal and written) are required to effectively exchange information with a variety of internal and external contacts and to complete required documentation
- Strong interpersonal skills to work with diverse patient groups with varying levels of comprehension and language capability
- Ability to deal with demanding interpersonal situations and respond with good judgment and understanding
- Ability to handle sensitive and confidential information in a discreet and professional manner
- Ability to effectively exchange information with a variety of internal and external contacts
- Tact and diplomacy when dealing with complaints from patients, their family members/caregivers, knowing when to consult with higher authority
- Travelling to/from different HCCSS Champlain offices and to patient homes is required, therefore access to a reliable vehicle is required
- Bilingualism (English and French) is a requirement for this role

Affiliation: OPSEU

Pay Rate: Wages are in accordance with the collective agreement between Home and Community Care Support Services Champlain and OPSEU and salaries range from $29.999/hr. - $36.500/hr.

Shift: Monday to Friday, 8:30am - 4:30pm

Location: 4200 Labelle Street, Ottawa

Home and Community Care Support Services Champlain offers flexible work options, this position will have a hybrid model of work with a combination of work locations, including community and clinical settings, patients’ homes, on-site, and remote

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

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