Dental Administrative Assistant

3 months ago


Ottawa, Canada Dentalcorp Canada Full time

**About us**:
At Dentistry on Bank, we're on a mission to help patients lead healthier, happier lives Whether it's routine dental care, a dazzling smile makeover, specialized services, or extensive restorative work, our passionate team is dedicated to providing top-notch treatment tailored to every patient's needs and budget.

We take family dentistry to the next level, educating parents and children on proper dental habits to ensure a lifetime of radiant, healthy smiles. We also recognize the unique needs of seniors, providing specialized care that addresses challenges like dry mouth and changes in brushing abilities. Our compassionate approach ensures seniors maintain optimal oral health and enjoy a comfortable, confident smile.

Additionally, through working within the Dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support.

We are conveniently located at 1596 Bank Street in Ottawa

Join us and experience the vibrant, caring, and expert dental care that sets us apart

Schedule: Full-time
Monday - Thursday 7:00 AM - 4:00 PM

One Friday per month 9:00 AM - 2:30 PM

Benefits of Joining Our Team:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
- Free parking
- Uniform allowance provided
- Dental benefits provided

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset



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