Nightclub Security

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Security guards are responsible for ensuring all people and property are safe and secure, maintaining order, and ensuring compliance of policies and procedures. This position represents the hotel in a professional and knowledgeable manner and is able to deal with difficult people in a non-violent, patient and respectful manner.

**POSITION DUTIES AND RESPONSIBILITIES**

Door Security
- Control and monitor access to the bar at all entrances/exits ensuring there is no unauthorized access.
- Search customers for contraband (e.g., illegal drugs, outside alcohol, weapons, etc.) using authorized equipment and safe techniques, confiscate it and store it in a safe location then report the incident to management and/or police.
- Politely ask customers to leave if they are exhibiting dangerous or unruly behaviours - contact police if needed.

Safety Monitoring
- Conduct periodic patrols on foot to check for irregularities, developing or escalating behaviours, unsafe conditions, safety hazards, unlocked doors, security or safety violations, blocked entrances and exits, and unauthorized persons.
- Cut off intoxicated people from consuming more alcohol in accordance with the Smart Choices training and call a cab if needed to get home safely.
- Observe and report activities and incidents to supervisors and team members.
- Protect the scene or evidence in the event of accidents, emergencies, or security investigations.
- Maintain a personal incident log and prepare incident reports for supervisors and authorities.
- Respond to fires, medical and safety emergencies and call 911.

Other Duties as Assigned:

- Assist with training new employees.
- Report any employee, customer, or neighbourhood complaints/issues to management.
- Report any issues beyond the scope of the position to management.
- File a written incident report within 24 hours of the event, preferably before leaving the property.
- Contact police when someone is exhibiting unsafe behaviours and assist with incidents that took place on the property or surrounding area, and provide evidence or testimony when requested.
- Refer any media requests or highly sensitive/confidential public inquiries to the owner.
- Maintain confidentiality of all business operations throughout and beyond employment.

**QUALIFICATIONS REQUIRED**

**Qualifications**:

- Manitoba Security Guard Training Program certification is required as evidenced by a valid Manitoba Security Guard license.
- Smart Choices certification is required.
- Non-Violent Crisis Intervention training is an asset.
- CPR and First Aid Certification is an asset.

Experience
- Minimum 1 year experience working in a nightclub security position.
- Working knowledge of security operations and procedures.
- Experience dealing with difficult people in a non-violent, patient and respectful manner.
- Experience deescalating highly emotional, upset or angry people - maintaining your cool at all times and while under pressure.
- Experience dealing with people under the influence of drugs or alcohol.

Abilities
- Strong customer service skills with a friendly and approachable demeanor.
- Excellent communication skills with the ability to build trust and make connections with people.
- Ability to write routine correspondence, including logs and incident reports.
- Critical thinking, troubleshooting and effective decision-making skills.
- High attention to detail with strong observation and people-watching skills.
- High degree of initiative, integrity and a strong work ethic.
- Strong collaborative and effective teamwork skills.
- Ability to work alone and as a member of a team.
- Ability to work under pressure with difficult people or circumstances.
- Must possess a positive attitude with a willingness to learn and implement changes.
- Physically able to perform the duties of the position.
- Able to stand and walk for long periods of time (up to 8 hours).
- Ability to work flexible hours, including evenings, weekends and statutory holidays.
- Punctual with an excellent attendance history and reliable transportation.
- Must be living in Winnipeg and legally able to work in Canada.

**OTHER COMMENTS**

The facility is open 7 days a week from 10:00 a.m. to 2:30 a.m., including statutory holidays.

Security guards are generally scheduled to work between the hours of 7:00 p.m. to 2:30 a.m. but must be flexible and available to work other hours if needed.

**Job Types**: Part-time, Permanent
Part-time hours: 30-60 per week

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Winnipeg, MB R3E 3L1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- nightclub security: 1 year (required)

Licence/Certification:

- Security Guard Licence (required)
- Smart Choices Certificate (required)

Work Location: In person