Nightclub Security

1 week ago


Winnipeg, Manitoba, Canada Stock Exchange Hotel (aka Lipstixx Experience) Full time
***Security guards are responsible for ensuring all people and property are safe and secure, maintaining order, and ensuring compliance of policies and procedures. This position represents the hotel in a professional and knowledgeable manner and is able to deal with difficult people in a non-violent, patient and respectful manner.

POSITION DUTIES AND RESPONSIBILITIES
Door Security

  • Control and monitor access to the bar at all entrances/exits ensuring there is no unauthorized access.
  • Search customers for contraband (e.g., illegal drugs, outside alcohol, weapons, etc.) using authorized equipment and safe techniques, confiscate it and store it in a safe location then report the incident to management and/or police.
  • Politely ask customers to leave if they are exhibiting dangerous or unruly behaviours contact police if needed.
Safety Monitoring

  • Conduct periodic patrols on foot to check for irregularities, developing or escalating behaviours, unsafe conditions, safety hazards, unlocked doors, security or safety violations, blocked entrances and exits, and unauthorized persons.
  • Cut off intoxicated people from consuming more alcohol in accordance with the Smart Choices training and call a cab if needed to get home safely.
  • Observe and report activities and incidents to supervisors and team members.
  • Protect the scene or evidence in the event of accidents, emergencies, or security investigations.
  • Maintain a personal incident log and prepare incident reports for supervisors and authorities.
  • Respond to fires, medical and safety emergencies and call 911.

Other Duties as Assigned:

  • Assist with training new employees.
  • Report any employee, customer, or neighbourhood complaints/issues to management.
  • Report any issues beyond the scope of the position to management.
  • File a written incident report within 24 hours of the event, preferably before leaving the property.
  • Contact police when someone is exhibiting unsafe behaviours and assist with incidents that took place on the property or surrounding area, and provide evidence or testimony when requested.
  • Refer any media requests or highly sensitive/confidential public inquiries to the owner.
  • Maintain confidentiality of all business operations throughout and beyond employment.

QUALIFICATIONS REQUIRED

Qualifications:

  • Manitoba Security Guard Training Program certification is required as evidenced by a valid Manitoba Security Guard license.
  • Smart Choices certification is required.
  • Non-Violent Crisis Intervention training is an asset.
  • CPR and First Aid Certification is an asset.
Experience

  • Minimum 1 year experience working in a nightclub security position.
  • Working knowledge of security operations and procedures.
  • Experience dealing with difficult people in a nonviolent, patient and respectful manner.
  • Experience deescalating highly emotional, upset or angry people maintaining your cool at all times and while under pressure.
  • Experience dealing with people under the influence of drugs or alcohol.
Abilities

  • Strong customer service skills with a friendly and approachable demeanor.
  • Excellent communication skills with the ability to build trust and make connections with people.
  • Ability to write routine correspondence, including logs and incident reports.
  • Critical thinking, troubleshooting and effective decisionmaking skills.
  • High attention to detail with strong observation and peoplewatching skills.
  • High degree of initiative, integrity and a strong work ethic.
  • Strong collaborative and effective teamwork skills.
  • Ability to work alone and as a member of a team.
  • Ability to work under pressure with difficult people or circumstances.
  • Must possess a positive attitude with a willingness to learn and implement changes.
  • Physically able to perform the duties of the position.
  • Able to stand and walk for long periods of time (up to 8 hours).
  • Ability to work flexible hours, including evenings, weekends and statutory holidays.
  • Punctual with an excellent attendance history and reliable transportation.
  • Must be living in Winnipeg and legally able to work in Canada.

OTHER COMMENTS
The facility is open 7 days a week from 10:00 a.m. to 2:30 a.m., including statutory holidays.

Security guards are generally scheduled to work between the hours of 7:00 p.m. to 2:30 a.m. but must be flexible and available to work other hours if needed.

Job Types:
Part-time, Permanent

Part-time hours: 30-60 per week

Salary:
$18.00-$20.00 per hour

Benefits:

  • Onsite parking

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Winnipeg, MB R3E 3L1: reliably commute or plan to relocate before starting work (required)

Experience:

- nightclub security: 1 year (required)

Licence/Certification:

  • Security Guard Licence (required)
  • Smart Choices Certificate (required)

Work Location:
In person
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