Late Night Manager
7 months ago
**Job Summary**:
**Key Responsibilities**:
**Leadership and Staff Management**:
- Provide effective leadership to our club team, including bartenders, servers, and security personnel.
- Cultivate a positive work environment, setting high standards for professionalism and customer service.
- Conduct regular performance assessments and address any personnel issues promptly.
**Operational Management**:
- Oversee the smooth functioning of the night club during operating hours, upholding a high standard of service.
- Manage weekly administrative tasks, including inventory, financial reports, and staff schedules.
- Maintain cleanliness and adherence to health and safety standards.
**Marketing and Promotion**:
- Collaborate with the team to develop and execute effective campaigns and promotions.
- Participate in the creation of event concepts and themes to enhance the club's appeal.
- Actively engage with patrons to gather feedback and insights for continuous improvement.
**Customer Service**:
- Lead by example in providing exceptional customer service, addressing customer concerns, and ensuring a welcoming and enjoyable atmosphere.
- Handle escalated customer issues professionally and effectively.
- **Qualifications**:_
- Minimum of 2 years of experience in restaurant or nightclub management.
- Strong leadership skills with an approachable and professional demeanor.
- Proficient in administrative tasks, including scheduling and financial reporting.
- Knowledgeable in beverage inventory management and ordering processes.
- Familiarity with effective marketing and promotional strategies.
- Flexibility to work late nights, weekends, and holidays as required.
**Job Types**: Part-time, Permanent
**Salary**: $25.00 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- On-site parking
- Store discount
Schedule:
- Evening shift
- Night shift
- On call
- Weekends as needed
Supplemental pay types:
- Tips
Work Location: In person
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