Medical Office Assistant

3 days ago


Edmonton, Canada Compassion Medical & Wellness Centre Full time

The Medical Office Assistant (MOA) will provide comprehensive support services and care to patients within the medical clinic. She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care assisting patients/clients with compassion and true service to the practice population.

The Medical Office Assistant will work with family physicians, nurses, and other health professionals in a multidisciplinary team to ensure quality care and management of patients.

The Medical Office Assistant will report to the Clinic Manager.

**Key Responsibilities**
- Medical office assistant duties including, but not limited to the following:

- Ensures patient care and safety are top priority
- Deals with patient inquiries or escalation of inquiries.
- Checks, re-orders, and stocks medical supplies in a timely manner
- Assists with physician referrals
- Asks patients questions in order to complete intake forms or other documents.
- Helps patients complete medical history forms
- Facilitates patient recruitment & retention to meet the needs of community members without Family Physicians
- Able to cover role of colleague(s) at short notice
- Follows workflow policies and implementation
- Follows Privacy and confidentiality policies - Ensures patients’ privacy is protected in the EMR and documents in hard copy.

**Qualifications**
- Knowledge & experience using Healthquest (EMR)
- Minimum 2-3 years healthcare MOA or related experience
- Experience working a healthcare facility or clinic
- Ability to work with other team members
- Exceptional organizational skills
- Proficiency in medical documentation
- Referral management
- Exceptional interpersonal skills for liaising with patients, healthcare providers, specialists, and the public
- Thorough understanding of the privacy, security and HIA regulations
- Excellent written and verbal communication skills
- Knowledge, background and/experience in medical aesthetics would be an asset

**General Statement**

This posting is for a new position with a new medical clinic in the Chappelle neighbourhood in Edmonton. It is in no way intended to include all the tasks and specifications associated with the position. The position is a versatile one and may require other duties as patient population grows and the incumbent should ideally be able to adapt to the evolving landscape in health care and adjust to this.

**Compensation**

A competitive compensation package commensurate with skills and experience. Further details will be discussed if you are invited to an interview.

**Schedule**
- Monday to Friday with some evening and weekends as required

**Work remotely**
- No

**How to apply**

**Confidentiality**

Thank you

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site childcare
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift

**Experience**:

- Healthquest: 1 year (preferred)

Licence/Certification:

- MOA Certificate or Diploma (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location



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