Customer Service Associate

6 months ago

Victoria, Canada Mag Care Group Full time

Here you will learn what it takes to bring your career to the next level under the leadership and tutelage of some of the best and brightest. We'll teach you leadership, let you practice business process management, and develop your communication skills. We will help grow you into a more confident and capable you.

After a year here you'll be fast tracked into an upper-level management career track where you will reap the rewards of your hard work and labor. Long gone are the days where your boss has you working 80 hours a week but is paying you for 40. If you work extra, that will show in your check.

A wise man once said: "You'll never make 6-figures/year with an $8 an hour work ethic”

**Why you should apply**:

- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Primary Functions**:

- Serve as the information center for all customers, community contacts, and other company representatives
- Must be aware of daily activities and administrative responsibilities
- Interact with customers to provide information in response to inquiries, concerns and requests about products and services
- Must professionally handle all phone calls and route callers
- Answers questions in a timely and courteous manner
- Produce reports, forms, correspondence, orders and other materials as needed
- Perform other duties as assigned.

**Qualifications**
- Solid organization and active listening skills
- Razor sharp attention to detail with fast and accurate data entry
- Customer service focused with creative problem solving skills
- Ability to anticipate and advocate for your customers needs
- Ability to multi-task, prioritize and adjust to changing needs

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Language training provided
- On-site childcare
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

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