Front of House Manager

1 week ago

Kitchener, Canada Stockyards Beverage Co - Graffiti Market Full time

**POSITION OVERVIEW**

Reporting to the General Manager within the establishment, this position provides operational leadership to a team of foodservice associates within one or more locations.

**DUTIES & RESPONSIBILITIES**
- Directly hires, trains, coaches and supervises the Stockyards team members.
- Establishes and maintains effective communication and working relationships with fellow Management Team and establishment team members.
- Develop and maintain team members' job routines and schedules.
- Conducts weekly physical inventory of all products.
- Assists with managing the establishment's financials and is able to explain variances in sales, costs and operational activities and develop action plans to address challenges.
- Responsible for implementing and overseeing all relevant Ignite programs (i.e. Marketing, Establishment promotions, concepts etc.)
- Oversee in managing inventory and labour costs in addition to running the floor duration operational business hours.
- Manage all aspects of cash handling, policies and procedures.
- Orders all product and paper goods through approved suppliers and in accordance with established par levels.
- Ensure Guest Service Standards are maintained.
- Implements and leads compliance on all Stockyards Beverage Co. operating standards and legislated standards within the establishment including company policy and procedures, Health & Safety Standards, a liaison in Safe Food Handling and Human Resource Management.
- Assists team members in service when needed during peak hours.

**SKILLS REQUIRED**
- At least 2 years’ experience within a fast-paced hospitality industry.
- Good knowledge of computerized spreadsheets and word processing programs
- Strong communication and interpersonal skills and ability to interact with fellow team members and guests in a mature and professional manner.
- Ability to work effectively under pressure and meet tight deadlines.
- Confident, organized and able to handle multiple tasks.
- Positive attitude and genuine customer focus orientation.
- Smart Serve Safe trained
- Knowledgeable of employment standards and health and safety legislations
- Ability to analyze financials
- Ability to effectively manage conflict resolution
- Ready to have fun and live the SPARK

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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