Administrative Assistant

3 weeks ago

Toronto, Canada Legal Aid Ontario Full time

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
This position will be responsible for providing a broad range of clerical and administrative support to the Lawyer Services & Payments Department. Main responsibilities will include administering requests for reviews of discretion decisions, disbursements and costs and recoveries, and other correspondence sent through Legal Aid Online and the LSP general mailbox. This position will also be responsible for assisting the Manager with modernization projects when required

**Home Location**: Provincial Office, Lawyer Services and Payments - Toronto

**Secondary/Other Locations**: Not applicable

**Reports to**: Manager, Lawyer Services & Payments
Key accountabilities
- Create a variety of correspondence using word processing templates
- Review correspondence received through Legal Aid Online to determine the nature of the request and assign to the appropriate worklist and staff member based on department protocols.
- Upload incoming mail and faxes into Legal Aid Online on a daily basis, review and assign to the appropriate worklist and staff member based on department protocols
- Send out mail, faxes, on a daily basis
- Telephone calls to lawyers and law firms in response to time sensitive requests
- Receive and record cheques for recoveries
- Review and proof-read outgoing documents and correspondence to ensure compliance with legal aid procedures and grammatical usage
- Maintain an electronic filing system, keep track of correspondence, files,
- Attend meetings to take minutes when requested
- Perform other general office duties as assigned

Required skills & experience
- High school diploma plus completion of an administrative skills community college program, or a skills/experience equivalency acquired through previous responsible administrative training or experience
- Good interpersonal and communication skills for interacting with lawyers and clients
- Ability to work within a team environment
- Strong organizational and time management skills, and detail-oriented

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Equity Statement

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request.
Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

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