Manager, Customer Escalations

**About Us** Desky is a fast growing e-commerce retailer of sit-stand, height adjustable desks and ergonomic office furniture. We are a customer-centric business that is looking for the next generation of leaders to support our exponential growth in Canada. **The Role** We are seeking an experienced, motivated leader to join our team in the role of...

**Position Summary** We’re a team of customer-obsessed, dedicated & fun-loving individuals. We have an intense hunger to win and love to take our customers to the finish line with every interaction we can. If that sounds like the team you want to work for, this opportunity is for you. Customer Success is revolutionizing how our industry manages, retains,...

**CUSTOMER SUCCESS MANAGER** **(REMOTE - CANADA)** **ABOUT BILLI** billi.app We are driven by our mission to help people manage their money, reach their goals, and lead happy, fulfilling lives. Our team is passionate about designing technology - like our money management app - that helps people understand their finances, make good decisions, and enjoy the...

**Company description** **Job description** **The way Canadians buy life insurance is changing; do you want to be part of it?** **Who we’re looking for**: We are looking for a talented Customer Service and Operations manager interested in a high growth role at an early stage, well-funded startup. Our team is small, but growing, so your role matters to...

The Customer Success Team’s Mission is to support and enable our customers to successfully engage their team and prospects in a more personal and human way. We work to understand our customer’s business, proactively provide solutions to challenges, and ultimately help their business innovate and transform using Orum. The **Enterprise** **Customer...

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to...

24/7 French Bilingual Customer Support Position for Urgently Cadillac Roadside Assistance. - Flexible Schedule - You get to pick your schedule. Can work around your current jog too.(Hours available Evenings & Nights & Weekends too.) What to Expect When Servicing Capabilities of Top Performing Agents for this Program - Effective probing and investigating...

We are looking to add an additional Customer Support Specialist to our CX team. Reporting to the Director of Customer Experience, the Customer Support Specialist will be responsible for the day-to-day support and success of our clients. You will leverage your expert knowledge of Plum to deliver an excellent customer experience and help them to exceed their...

As our Customer Success Manager, you will have the opportunity to work on this great Traction venture and help to continue the growth of this product! Traction Complete is a sales acceleration app that matches incoming leads to accounts, enriching your leads with firmographics. For more information, have a look at Traction Hierarchies and Traction Complete,...

ADVANCED CUSTOMER SERVICE REPRESENTATIVE - FULL TIME - FIXED TERM AUGUST 14TH, 2023, to JANUARY 31ST, 2024 Manitobah is currently seeking dedicated and skilled Advanced Customer Service Representatives (CSRs) for an exciting seasonal work-from-home opportunity. As a valued member of our Customer Service team, you will undergo specialized training that sets...

**Job Summary** Argano is looking for a highly motivated Project Manager to join our team. You will function as a client-facing leader for projects relating to the customization and launch of a variety of Sales Performance Management Solutions within a growing number of tier one clients across a wide breadth of industries. You will participate in every...

At **Cégep de Sept-Îles **we are currently seeking a skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for overseeing and managing a team of field service technicians, ensuring that they provide efficient and effective service to our clients. You will be a key point of contact for our...

Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...

This is a remote position and we welcome applicants from across all of Canada._ We strive to make healthcare better for all by making it easier for digital health innovators to succeed. WHO WE ARE MedStack is on a mission to bring more innovators to healthcare. We are: - an award-winning startup funded by prominent VCs - a successful graduate of 500...

**Bilingual (French/English) Customer Service Representative - Remote** **Monday to Friday 8:30 am to 4:30 pm EST** - Do you have experience working in a customer service role? - Are comfortable spending the majority of your day on the phone? - Do you have basic computer skills? As a Bilingual Customer Service Representative, you will be responding to...

**Department Purpose/ Function** The purpose of Senior Customer Service Lead is to focus on existing Customer relationships & implementation of Customer Scope of Work. This is to be achieved by listening to Customer needs and acting proactively to meet and exceed Customer Scope of Works and providing additional products or services to meet and exceed their...

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers,...

**About League** Founded in 2014, and with a total funding currently at $220 million; League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League's platform to deliver high-engagement, personalized healthcare experiences consumers love. Millions...

Responsibilities include supporting customers as they transition from sales prospects into paid, building close relationships that often last beyond any one call or transaction. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner. We’re looking for someone to - Onboard new clients with...

We are looking for an experienced Customer Success Manager (CSM), who can motivate, coach, and steer customers through a digital transformation to achieve their goals. The CSM is accountable for the success of their customer base, and is well supported by all departments across Envisio. Our most successful CSMs are excellent relationship builders, motivate...