Delivery Coordinator

1 month ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**:
Our strategy for success is based on the following principles:

- Understanding our business partners’ needs, pain points and value areas
- Awareness of the Capability Maturity Model Integration (CMMI) processes
- Alignment with SLF’s technology strategy and roadmap
- Continuously review and improve our processes

**What will you do?**
- Involvement in project intake and estimation.
- Participate in end-to-end solution delivery to deliver projects on time, on budget and with required quality.
- Work closely with the Architect and DMS Leadership during the concept phase of project to define project delivery approach and methodology.
- Lead projects from project initiation to implementation.
- Have a reusable solutions mindset for processes or work products that meet or exceed business requirements.
- Align with appropriate organization, governance, decision making, and delivery structures in place to drive outcomes articulated in the business case, CBA, business requirements, and program/project charter.
- Follow standards and best practices for project/program management processes.
- Provide timely and effective communication vehicles exist between program/project teams, sponsors, stakeholders, etc.
- Perform regular delivery risk reviews and support the project teams with escalations and resolutions as required [may be required to act as escalation point for delivery issues].
- Participate in project budgets, contribute innovative ideas for best practice and process improvements.
- Establish project structure/reporting relationships by ensuring team understands project goals, the role, and responsibilities, promote/motivate/foster a positive working culture with project team members.
- Work with Program Management to align demand with Supply capacities and ensure resources are aligned strategically to maximize project success.

**What do you need to succeed?**
- University level degree in Computer Science or related information technology degree/diploma or equivalent experience.
- 1 - 3 years of experience of project coordination/management experience.
- Understand and put complex concepts into action with an ability to lead small to medium size project teams.
- Build a strong understanding of business area drivers and priorities.
- Excellent verbal/written communication skills, strong organizational skills with the ability to juggle multiple projects efficiently.
- Excellent interpersonal, collaboration and team building skills.
- Willingness to share ideas, make recommendations and speak up in small to medium sized groups.
- Establish long-term partnerships with business partners, account teams and facilitate business prioritization and decisions.
- Provide Yearly Performance survey feedback for team members and management
- Some knowledge of Cloud concepts, Relational and Non-Relational databases.
- Foundational knowledge of Lean/Agile/Scrum methodologies.
- Mixture of strong business acumen, understanding of data and information

**What is in it for you?**
- Being part of our journey in developing the next greatest digital experience
- Flexible Benefits from the day you join to meet the needs of you and your family
- Wellness programs that support the three pillars of your health - mental, physical, and financial
- An extensive support system for continual learning including company-run courses and access to online learning platforms
- A flexible work schedule, so long as it includes core working hours

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
63,000/63 000 - 104,000/104 000

**Job Category**:
IT - Technology Services

**Posting End Date**:
06/11/2024

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