Receptionist

2 months ago


Waterloo, Canada Parkway Ford Full time

**Parkway Ford** is currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership for afternoons/evenings and Saturdays.

**Purpose/Summary of Position**:
This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is also responsible for ongoing collaboration with fellow team members and improving efficiencies whenever possible.

In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

**Required Qualifications**:

- Passion for delivering a consistently exceptional customer experience
- Ability to multi-task while maintaining engagement and rapport with customer on the phone
- Exceptional initiative, high energy, and positive attitude
- Process driven with solid organization and prioritization abilities
- Relevant education and working experience an asset.
- Join a team that is invested in your future, who provides training, coaching, and career path development.


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