Clinic Coordinator

3 weeks ago

Edmonton, Canada MaKami College Full time

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.

The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

As a Clinic Coordinator, you will play a pivotal role in ensuring the smooth operation of our student massage clinic. Your responsibilities will include coordinating clinic activities, managing schedules, and maintaining efficient communication between students, instructors, and clients.

**Key Responsibilities**:

- Create and maintain a live schedule for student therapists, instructors, and clinic sessions.
- Monitor student attendance during clinic hours and maintain accurate records.
- Collect and track feedback from clients and students to enhance clinic services.
- Organize and deliver presentations during Shadow Clinic sessions.
- Create and manage sign-up processes for clinic appointments via Moodle.
- Schedule and oversee student mentor observations.
- Coordinate schedules for clinic instructors and provide necessary support.
- Input clinic schedules and related data into the Dayforce HRIS system.
- Maintain accurate client records and updates in Rosy booking software
- Assist with student-related administrative tasks and services.
- Develop and maintain clinic policies and procedural documents.
- Provide administrative support to Clinic Manager.
- Schedule and organize clinic team meetings.
- Create and manage communication channels for clinic staff.
- Develop and maintain a comprehensive calendar for clinic staff.
- Assist reception with client inquiries and appointment scheduling
- Create a dedicated schedule for student mentors.
- Help maintain updated documents across different campuses.

**Qualifications**:

- Diploma or equivalent experience in administration or related field.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and scheduling software.
- Previous experience working in a massage clinic or similar is preferred.

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