Junior Home Comfort Advisor

4 months ago

Dartmouth, Canada Greenfoot Energy Solutions Inc. Full time

**About Us**: Greenfoot Energy Solutions is a leading provider of innovative and sustainable home comfort solutions. With headquarters in Moncton, NB, we specialize in offering energy-efficient products and services that enhance the comfort, health, and safety of homes across Atlantic Canada and BC. Our comprehensive offerings include heating, cooling, insulation, and renewable energy systems tailored to meet the unique needs of our clients.

At Greenfoot Energy Solutions, we are committed to excellence and world class customer satisfaction. Our team of skilled professionals is dedicated to delivering top-notch service and cutting-edge solutions that not only improve home comfort but also reduce energy consumption and environmental impact. With a focus on quality, integrity, and innovation, we strive to make a positive difference in the communities we serve.

**The Role - **The Junior Home Comfort Advisor role is an entry-level position designed with two main goals in mind:

- Support the Senior Home Comfort Advisor with data collection, quote building, and client interactions to ensure our clients receive the best home comfort solutions and home assessment services. There are many data points that need to be considered to ensure that we are suggesting the right solutions for the clients needs.
- On the job training through a mentorship role with the Senior Home Comfort Advisor. It is the ultimate goal of this position to allow individuals to learn all aspects of the sales procedure, products, and services that we offer. Additionally, gaining sales experience alongside a senior sales person. Through hands-on experience and guidance from experienced professionals, you will gain valuable insights and build a strong foundation for a successful career in home comfort advising.

This position offers a unique opportunity to develop your skills and knowledge in the home comfort industry while contributing to our mission of delivering exceptional service.

**A Day in the life of a Junior Home Comfort Advisor**:
Morning Routine: Each day begins with the Junior and Senior Home Comfort Advisors arranging a time and place to meet. Once together, the Junior Home Comfort Advisor takes on the driving duties, ensuring timely and efficient travel to each appointment.

Client Visits: Upon arrival at each client's location, the Senior Home Comfort Advisor takes the lead in introducing the Junior Advisor and explaining the process. This introduction sets the stage for a seamless and professional experience for our clients.

Data Collection and Quote Building: The Junior Home Comfort Advisor is responsible for collecting relevant data and building quotes in the job file. This hands-on experience is crucial for developing a thorough understanding of the clients' needs and the solutions we offer.

Client Interaction: While the Junior Advisor focuses on data collection and quote preparation, the Senior Home Comfort Advisor investigates the clients' issues, discusses available rebates, and explains our products and services in detail. This dual approach ensures that clients receive comprehensive and personalized advice.

Presentation of Quotes: Each visit culminates with the presentation of quotes to the clients. The Senior Home Comfort Advisor leads this presentation, providing detailed explanations and answering any questions the clients may have. This final step is essential in helping clients make informed decisions about their home comfort solutions.

At Greenfoot Energy Solutions Inc., our process is designed to provide an enriching learning experience for the Junior Home Comfort Advisor while delivering exceptional service to our clients. This mentorship-driven approach fosters professional growth and ensures that our team remains dedicated to excellence in every aspect of our work.

**Key Responsibilities**:

- **Data Collection**:

- Assist in gathering and utilizing home data to properly size HVAC equipment.
- Assist in gathering and utilizing home data to properly quote insulation installation services.
- Assist in gathering and utilizing home data to properly size solar systems.
- Use a drone to collect imagery of roof systems
- Conduct blower door tests
- **Quote Building**:

- Work closely with the Senior Home Comfort Advisor to prepare detailed and accurate quotes for clients.
- Ensure all quotes reflect the clients' needs and are competitive in the market.
- Coordinate with other departments to obtain necessary information for quote preparation.
- **Client Interaction**:

- Support the Senior Home Comfort Advisor in client consultations and meetings.
- Assist in maintaining positive and ongoing relationships with clients.
- **Sales Support**:

- Provide administrative support to the Senior Home Comfort Advisor and the sales team.
- Driving Company vehicle.
- **Continuous Improvement**:

- Stay informed about the latest trends in home comfort solutions and technologies.
- Participate in training sessions to improve p

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