Tournament, Sales

6 days ago

Ajax, Canada Deer Creek Full time

Are you passionate about Events & Golf? Do you love making a difference in somebody’s special day? Do you thrive on providing an exceptional guest experience? If this sounds like you, check out why working for Deer Creek Golf Clubs could be the perfect place for you From booking events to managing the finest detail on the day of, our events team has our guests covered. Located in Ajax, Ontario, Deer Creek Golf Club offers 45 holes of pristine golf and hosts full-service golf tournaments, corporate meetings and galas and other special events that demand the best in service, quality, and value. Furthermore, Deer Creek is the only facility in all of Ontario to host full-service golf tournaments for up to 400 players.

We are currently recruiting for Tournament, Sales & Venue Specialist to permanently join our Events team. The Tournament, Sales & Venue Specialist provides an exceptional event client experience from initial inquiry to post event follow-up. The Tournament, Sales & Venue Specialist will be involved in the sales of Deer Creek Event Spaces and culinary experiences while using each client interaction as an opportunity to build a relationship and promote the venue.

**Responsibilities**:

- Primary responsibility will include the professional and efficient coordination and execution of golf tournaments and special events.
- Assist with event sales (responding to and following up on event inquiries, generating accurate proposals, conducting venue tours, etc.)
- Ensure each event has a signed, accurate and complete contract - if there are revisions, ensure they are approved by the Director of Sales & Events
- Responsible for coordinating event tastings as required.
- Responsible for managing final details meetings with all applicable clients.
- Be present to oversee the execution of golf tournaments and special events, when required.
- Create accurate floor plans and event orders.
- Coordinate linen requirements for all functions.
- Ensure all information is up to date and accurate in various systems for events.
- Collect all deposit payments for special events.
- Ensure payment for social events are received 10 days prior to the event.
- Generate accurate invoices.
- Ensure confirmed guest counts and event details are accurate and received ten days prior for all events.
- Effectively communicate any late changes to event details with all stakeholders.
- Follow all Deer Creek Policies and procedures.
- Assist with the planning and execution of Deer Creek hosted events including idea generation and ticket sales.
- Network and generate relationships with new, current, and potential clients.
- Accommodate all special requests in a suitable manner if possible.
- Meet or exceed expectations outlined in the Policies and Procedures Manual.
- Produce professional and accurate internal and external communications at all times.
- Always maintain a professional appearance when working.
- Attend industry related trades shows as required.
- Other duties as requested by Deer Creek Management

Qualifications and Requirements
- Educational background in the hospitality or event planning industry
- Strong assets include venue event planning experience and knowledge of Caterease software
- Knowledge and passion for food, beverages, and luxury brand event venues
- Proven customer service skills
- Flexibility with scheduling and availability
- Ability to work effectively both independently and in a team environment.
- Excellent interpersonal and organizational skills
- Works well under pressure in a fast-paced environment
- Exceptional attention to detail
- Excellent verbal and written communication skills
- Effective problem solving abilities.

Besides our great company culture and working with incredible people, Deer Creek Golf Clubs offers numerous perks to our employees including on the job training for new employees, student and summer job opportunities, seasonal and part time employment and flexible work schedules. Other perks include: Employee Perks (eligible for personal golf privileges at all of our course locations, discounted rates for family and friends, discounts for meals and gear along with additional discounts to key attractions),staff events and appreciation.

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