Operations Manager

2 weeks ago

Surrey, Canada Williams Machinery Full time

**Williams Machinery**, as part of Wesgroup Equipment, has been named one of **Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers for three years in a row** We are a great place to work where individual effort is recognized.

Reporting to the VP of Operations, this position oversees and grows the operations of Williams Machinery in Surrey. You will also work closely with the local team to manage performance, advise and pitch-in to support high levels of customer experience and to generate profitable revenue growth in service, parts, rentals.

**Key Responsibilities**:

- Manage all aspects of business operations which includes service, parts, rentals;
- Develop highly engaged teams in each department through effective recruitment, training, scheduling, performance management and recognition activities;
- Actively promote and instill a customer focus throughout all departments and branches;
- Excel the customer experience through high levels of adoption of the customer experience standards and proactive approach in all teams;
- Proactively and enthusiastically engage customers in dialogue to understand needs, follow up on concerns and issues and to grow customer accounts in all areas of our business;
- Understand and effectively manage the business financials throughout the year in order to maintain and obtain profitability in all departments;
- Drive team productivity to meet and or exceed monthly targets (revenue, absorption, etc.);
- Monitor (technical and other) training requirements of the teams and arrange the appropriate training;
- Promote and maintain a safe working environment, complying with all health and safety policies, procedures and legislation.

**Talent Management Responsibilities**:

- Ensure adherence to company Human Resources practices and procedures and fostering of positive ongoing relationships with all employees;
- In conjunction and consultation with the HR department, ensure all necessary training and education is kept current, updated and improved;
- In consultation with the HR department, is responsible for the preparation and implementation of staff performance reviews, staff development, objective setting, and succession planning;
- Train, develop, mentor and coach junior team members;
- Responsible for maintaining efficient and productive staffing levels;
- Ensure the companies “ways of working” are modeled and adopted throughout their team; the incumbent will work with the company’s values to deliver a positive constructive work environment;
- Responsible for the safety of all their staff.

**Knowledge, Skills and Abilities**:

- Proven ability to build high performing teams;
- Ability to meet and exceed customer expectations;
- Ability to understand business financials and levers for improvement;
- Ability to build relationships in person, via phone and alternate methods of communication
- Excellent verbal and written communication skills;
- Highly motivated, self-starter, enthusiastic and well organized;
- Strong problem solving skills with a focus on improving processes through a collaborative approach;
- A proactive autonomous individual able to set own high standards and succeed.

**Training, Education and Experience**:

- Previous experience and success in delivering results as an operations/branch manager;
- Post-Secondary Education in a relevant field.

**Who We Are**: Our people are at the core of what we do. We take the time to hire the right people who share our five core values, train them, coach them, and reward them for their successes.
- ** Build Trust** - Build trust with others and with each other.
- ** Be a Team Player **- Commit to working together to win.
- ** Be Customer Focused **- “Wow” customers, so they become “Raving Fans.”
- ** Support Community** - Care for our people, our community, and the planet.
- ** Deliver Results** - Know what you need to do and get it done.plYMSMRB46

  • Sheet metal workers

    4 weeks ago

    Surrey, British Columbia, Canada Manager Full time

    Currently we are hiring for a Sheet Metal WorkerCompany Name :Eurosell Windows LtdTitle :Sheet metal workers (NOC Term of Employment : Full Time & Permanent Anticipation Date : As soon as possible Noof positions :1 Wages : CAD $30.55 / hour Job Location : Street, Surrey, B.C. V3W 6Y5 Job requirements Languages English Education Completion of high school with...

  • Operations Manager

    5 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team. Position Overview: We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    4 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team. Position Overview: We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    4 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team. Position Overview: We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    3 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team.Position Overview:We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    5 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team.Position Overview:We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    5 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team. Position Overview: We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    4 days ago

    Surrey, Canada Robert Half Full time

    We are working with a growing and leading construction company that specializes in residential, commercial, and infrastructure projects. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team.Position Overview:We are looking for a dedicated Operations Manager to oversee the daily...

  • Operations Manager

    1 week ago

    Surrey, Canada Robert Half Full time

    Working with a growing and leading organization in innovation, and customer satisfaction. Specializing in [specific areas of construction, e.g., residential, commercial, infrastructure projects]. As our client continues to grow, we are seeking a highly skilled and motivated Operations Manager to join a collaborative team.Position Overview:We are looking for...

  • Operations Manager

    1 month ago

    Surrey, Canada Prestige Full time

    **About us** Prestige is a small business in Surrey, BC. We are professional, innovative, and fun. Our work environment includes: - Modern office setting - Growth opportunities **Job Posting: Operations Manager - Pressure Washing Business** Are you a dynamic, organized, and results-driven individual with a passion for leading teams and optimizing...

  • Operations Manager

    4 days ago

    Surrey, Canada Scotts Consolidated Ltd. oa Scotts Pressure Wash Full time

    **About us** With over 55 years of experience, Scotts Consolidated Ltd. operating as Scotts Pressure Wash has cemented a reputation as the leading commercial image-management service provider in Canada. Scotts offers a steadfast commitment to providing reliable, high-quality, and cost-effective services. We use the latest equipment and technology to...

  • Operations Manager

    1 month ago

    Surrey, Canada Phoenix Society Full time

    Title: Operations Manager Location: Surrey Position Status: Full-Time Job Summary The Operations Manager provides effective operational and facilities management of Phoenix Society’s multiple campuses to provide a safe and welcoming environment for the Society’s persons served, staff, guests and interested parties. The Operations Manager is...

  • Operations Manager

    2 days ago

    Surrey, British Columbia, Canada Bouygues Energies and Services Canada Full time

    Operations Manager Surrey, BC, Canada Req #235 Wednesday, April 17, At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company,...

  • Operations Manager

    4 weeks ago

    Surrey, Canada Wilson Rasmussen LLP Full time

    **Wilson Rasmussen LLP** is a leading Surrey law firm servicing clients for over 30 years. We provide legal services to clients in areas of Real Estate, Property Development, Corporate Commercial, Business, Wills & Estates, and Immigration. **Wilson Rasmussen LLP and its affiliated law firms** are currently looking for an **Operations Manager**. The...

  • Operations Manager

    1 month ago

    Surrey, Canada Williams Machinery Full time

    **Williams Machinery**, as part of Wesgroup Equipment, has been named one of **Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers for three years in a row**! We are a great place to work where individual effort is recognized. Reporting to the VP of Operations, this position oversees and grows the operations of...

  • Operations Manager

    4 weeks ago

    Surrey, Canada Williams Machinery Full time

    **Williams Machinery**, as part of Wesgroup Equipment, has been named one of **Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers for three years in a row**! We are a great place to work where individual effort is recognized. Reporting to the VP of Operations, this position oversees and grows the operations of...

  • Operations Manager

    1 month ago

    Surrey, Canada Williams Machinery Full time

    **Williams Machinery**, as part of Wesgroup Equipment, has been named one of **Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers for three years in a row**! We are a great place to work where individual effort is recognized. Reporting to the VP of Operations, this position oversees and grows the operations of...

  • Operations Manager

    1 month ago

    Surrey, Canada Williams Machinery Full time

    **Williams Machinery**, as part of Wesgroup Equipment, has been named one of **Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers for three years in a row**! We are a great place to work where individual effort is recognized. Reporting to the VP of Operations, this position oversees and grows the operations of...

  • Operations Manager

    1 week ago

    Surrey, Canada Fitness World Full time

    The Operations Manager oversees the administration and operations of a Fitness World location. Working in partnership with and reporting to the General Manager, this position has a multi-faceted role. Primary responsibilities include Front Desk operations, childminding, member retention, retail and liaise between Head Office and the...

  • Operations Manager

    4 days ago

    Surrey, Canada Nationwide Fuel Full time

    Nationwide Fuel is a fast-growing operation which spans across Canada and has recently ventured into the US market space. Established in 2017, Nationwide Fuel is continuously enhancing its offering to its client base while maintaining focus on employee development and growth. In an ever changing and evolving business climate, we are committed to investing in...