Hotel General Manager

3 months ago


Montréal QC, Canada Opal Hospitality Full time

**About the Hotel**:
Our new Tapestry by Hilton hotel in Montreal boasts 75 rooms designed for lifestyle-focused adult clientele, including long-stay apartments. Strategically situated next to the Notre-Dame-de-Grâce (NDG) borough, the hotel is nestled in a beautiful, lush residential area, surrounded by Monkland Avenue and Sherbrooke Street, known for their local boutiques and restaurants.

**Responsibilities**:
The General Manager will oversee the pre-opening and opening phases of the hotel, ensuring all operations align with Hilton's high standards and the Tapestry brand's unique offerings. Key responsibilities include:

- Lead and manage pre-opening activities, including staffing, training, and operational setup.
- Collaborate with Hilton corporate teams and local stakeholders to execute the opening strategy.
- Establish and maintain operational excellence across all departments, from guest services to facilities management.
- Develop and implement marketing and sales strategies to position the hotel effectively within the local market.
- Ensure compliance with Hilton brand standards and local regulations.
- Foster a culture of exceptional guest service and employee engagement.
- Manage financial performance, budgeting, and cost control measures.
- Continuously monitor and enhance guest satisfaction metrics.
- Utilize bilingual skills (English and French) to effectively communicate with guests and teammembers.

**Qualifications**:

- Extensive experience as a Hotel General Manager, particularly in pre-opening or opening roles.
- Proven experience in lifestyle hotels and food & beverage operations.
- Previous experience with Hilton or similar upscale hotel brands is highly desirable.
- Fluent in both English and French with strong communication skills.
- Degree in Hospitality Management or a related field is an asset.
- Demonstrated leadership abilities with a successful track record in hotel management.
- Strong understanding of hotel operations, including sales and revenue management.
- Ability to work effectively in a multicultural environment with diverse teams.
- Strategic thinker with excellent problem-solving skills.
- Passionate about delivering exceptional guest experiences and driving operational excellence.

**Compensation**:

- Competitive Salary, Bonus Plan & Benefits Plan

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person


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