General Manager
4 months ago
**Company description**
Activar hôtels Inc. est un investisseur, promoteur et gestionnaire d’un portefeuille d'hôtels à services limités au Québec et en Ontario et est à la recherche d’un (e) directeur (trice) général ( e) pour son hôtel Microtel, Wyndham à lac Mégantic, Québec.
**Job description**
**Description de poste de direction générale Microtel, Wyndham, lac Mégantic.**
En collaboration avec le Vice Président des opérations, le Directeur (trice) Général (e) aura à gérer les opérations de l'hôtel et ensuite à organiser, planifier, diriger et contrôler l’ensemble des opérations de l’hôtel afin d’offrir des services et produits de qualité à la clientèle selon les standards divers établis par la marque et la société de gestion et d’assurer le succès et la rentabilité de l’entreprise tout en offrant à ses employés un environnement de travail exceptionnel.
Le mandat inclut entre autre:
- Participer aux opérations journalieres nécessaires avec le Vice-président des opérations.
- Mettre en oeuvre les initiatives de marketing et de ventes qui seront nécessaires pour assurer le succés de l’opération.
- Coordonner les livraisons des produits et équipements en période d'opération continue.
- Gérer le recrutement, l’embauche, la formation, la motivation, l’encadrement et la gestion du personnel.
- Superviser et participer quotidiennement aux activités opérationnelles et assurer la coordination entre les différents départements de l'hôtel.
- Assurer une qualité de service constante, le maintien des relations avec la clientèle et leur satisfaction et la gestion des plaintes et des sites virtuels liés à ce sujet.
- Assurer le respect et la conformité aux contrôles d'exploitation, politiques, standards et normes de service du groupe Activar Hôtels Inc et de la marque Microtel Wyndham.
- Maximiser le rendement, productivité et la rentabilité de l’hôtel et assumer la gestion des ressources financières, matérielles et humaines selon le plan d’affaires établi.
- Effectuer régulièrement la vérification complète des installations pour s’assurer que leur état et leur fonctionnement soient conformes au niveau technique et sécuritaire.
- Veiller à ce que toutes les opérations bancaires et financières soient effectuées selon les règles.
- Gérer l’optimisation des revenus de façon journalière.
- Préparer les rapports journaliers, hebdomadaires et mensuels nécessaires pour le bureau chef.
- Etre capable de faire partie de la communaute et de participer activement aux activites economiques et culturelles locales.
**Qualifications**
Expérience requise.
- Au moins 5 ans d'expérience professionnelle dans l’industrie hôtelière, avec une progression potentielle au sein de l’organisation.
- Minimum de 3 ans d’expérience dans un poste similaire de direction de département d'hôtel ou d'hôtel.
- Expérience antérieure avec la gestion de budgets et de prévisions financières.
- Experience avec des marques Wyndham préférable.
Compétences essentielles.
- Faire preuve d’autonomie.
- Faire preuve d’esprit d'équipe et de leadership.
- Etre prêt a activement participer à la vie de l’entreprise. (réception, etc)
- Compétences exceptionnelles en matière d’organisation et de communication.
- Aptitudes pour la gestion des ressources humaines, habilité à encadrer, motiver et mobiliser le personnel.
- Une aptitude naturelle à servir et être hospitalier.
- Compréhension des activités administratives et budgétaires de même que la capacité à analyser les données financières opérationnelles.
- Bonnes compétences informatiques logicielles. ( excel, synxis, word..)
- Expérience en entretien technique et sécuritaire de bâtiment.
- Aisance à s’exprimer en français et en anglais à l’oral comme à l’écrit.
- Une attitude plaisante, positive avec un bon sens de l’humour.
Exigences.
- Grande disponibilité avec une flexibilité horaire totale.
- Detenir un permis de conduire valide.
**Varia.**
- La date d'entrée en poste est prévue pour le 1 er novembre 2024.
- Veuillez envoyer votre correspondance et CV avant le 20 septembre 2024 à Xavier Icardo, Vice président des Opérations hôtellières.
- Seules les personnes retenues seront contactées pour un entretien téléphonique. Nous vous remercions d’avance pour votre intérêt.
**The employer**Activar Hotels Inc. is an investor, promoter and manager of a portfolio of limited service hotels in Quebec and Ontario and is seeking a General Manager for its Microtel hotel, Wyndham, in Lac Mégantic, Quebec.
**General Manager ‘s job description for the Microtel, Wyndham property in Lac Mégantic.**
In collaboration with the Vice President of Operations, the General Manager will have to manage operations of the hotel and then organize, plan, direct and control all of the hotel's operations, in order to offer quality products and se
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