Automotive Service Advisor

5 months ago


Kitchener, Canada Wendell Motors Chrysler Dodge Jeep Ram Full time

'''
Service Advisor

**Duties**:

- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for repairs and discuss options with customers
- Upsell additional services or maintenance packages as appropriate
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

**Experience**:

- PBS dealer management experience preferred
- Previous Chrysler, Jeep, Dodge, Ram experience an asset
- Knowledge of automotive repair and maintenance processes
- Familiarity with dealership operations and procedures
- Strong communication and interpersonal skills
- Ability to explain technical information to non-technical customers
- Proficient in using computer systems for scheduling and record keeping

**Benefits**:

- Monthly bonus structure
- Competitive wages
- Health insurance options available
- Paid time off and vacation days
- Opportunities for career advancement within the company

**Requirements**:

- High school diploma or equivalent
- Valid driver's license with a clean driving record

'''

**Salary**: $40,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 1 year (required)
- Customer service: 2 years (preferred)

Ability to Commute:

- Kitchener, ON N2C 1X4 (required)

Ability to Relocate:

- Kitchener, ON N2C 1X4: Relocate before starting work (required)

Work Location: In person



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