Bilingual Customer Service Specialist
6 months ago
**Major Responsibilities of the Role**:
- As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.
- You will be responsible for the effective and efficient handling of customer inquiries regarding product warranty and requests to book service calls on appliances.
**Qualifications**:
- Must possess a College or University degree, or equivalent in experience, and a minimum of two years customer service experience.
Monday to Friday from 8:30 am to 6:30 pm
Saturdays from 1:00 pm to 6:00 pm
Fiber-Op or comparable high-speed internet must available in your area
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**We embrace Diversity and Inclusion**
GE Appliances, a Mabe company, is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We take its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, seriously. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.
**Job Type**: Part-time
**Salary**: $19.00-$20.00 per hour
Expected hours: 20 - 30 per week
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- French (required)
Work Location: Remote
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