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Assistant Manager Store Tf
4 months ago
**Overview**:
The Assistant Store Manager assists the Store Manager in successfully managing all facets of store operations. This includes assisting with leading, directing, recruiting, coaching, motivating and training employees to achieve the highest level of customer service, commitment and adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health & Safety, Sendial, and other programs and initiatives. The Assistant Store Manager assists in the execution of the retail program, including managing labour costs, inventory, budgets, product merchandising and presentation. The Assistant Store Manager assists in maximizing profits. The Assistant Store Manager demonstrates a thorough knowledge of the industry, competitors, and pricing and promotion techniques. The Assistant Store Manager models outstanding leadership, interpersonal skills, teamwork, superior judgment and decision making and commitment to the success of the Thrifty Foods team. The Assistant Manager will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
- Directly responsible for assisting the Store Manager in the achievement of Profit & Loss objectives and assisting with maximizing sales and margins, including appropriate sales forecasting, budgeting, variance analysis and correction, and labour cost control
- Assist in creating and maintaining the highest levels of personal and team productivity, enthusiasm, and commitment to outstanding customer service, as well as helping employees reach their maximum potential, and preparing employees to assume positions of increasing responsibility
- Assist with recruiting, training, developing, motivating and coaching employees: provides input into performance appraisals, and provides regular feedback and coaching
- Assist with the implementation of all corporate policies, initiatives, and Standard Operating Procedures and supports the Store Manager by ensuring each department is committed to compliance and uses them effectively, including timely and accurate submission of all relevant documentation as required
- Demonstrate sound judgment and makes timely and appropriate decisions, consistently and without over-reliance on others
- Demonstrate exceptional retail operations knowledge, including monitoring and understanding industry trends, competitor analysis, merchandising, and presentation techniques and standards
- Demonstrate outstanding leadership, with a clear vision and consistent sense of direction, and serves as a role model for department and store employees
- Initiate, lead and manage special projects to improve efficiency, profitability, health and safety, and to support merchandising and promotional efforts in conjunction with other management areas
- Work as an integral member of the Store Management team, and supports and assists other team members as required
- Adopt and maximize use of technology in all store operations
- Initiate, support, participate in and lead community and charitable events and activities
- Provide feedback for continuous improvement
- Role model for personal grooming, adherence to the dress code, respect for co-workers and commitment to workplace diversity
- Maintain a clean and safe working environment as per Company requirements
- Other duties as required
**Job Requirements**:
- Ability to work independently in a fast paced environment
- Excellent communication skills (both oral and written)
- Good work ethic and ability to multi task
- Ability to develop and adhere to budgets and forecasts, and to read and analyze financial reports and statements
- Strong computer skills, including Microsoft word, Excel PowerPoint and all internal systems (i.e. Kronos, etc.)
- Demonstrated ability to plan, organize, and manage, and attention to detail
- Demonstrated thorough knowledge of Thrifty Foods policies, procedures, programs and initiatives, including Standard Operating Procedures for every department
- Strong leadership, teamwork and interpersonal skills
- Excellent judgment and decision making skills
Educational and Working Experience
- High School Diploma
- Minimum of 12 months of retail store experience, in applicable department
- Exposure to reading and analyzing financial reports, and budgets
- Demonstrated success and experience managing, supervising, motivating and coaching a large staff complement
- Extensive retail store experience, particularly in multiple departments
