Marketing /customer Service/reservations Specialist

3 weeks ago

Whistler, Canada Blackcomb Snowmobiles Ltd. Full time

Whistler ATV, Blackcomb Snowmobile, Dog sled, snowshoe, Fondue, Snowcoach, a family owned and operated Adventure Company is looking for the perfect in resort sales and marketing guru to join our Administrative Team. Work directly with management and reservations in this fast paced, fun environment to provide seamless adventure tours for guests from around the world. This position acts as coordinator for tours between booking agents and our operations team ensuring that proper information is passed along, customers are being supported and ensuring an exceptional service experience every time while growing and developing our expanding range of Adventures.

Pay
Depends on your experience and skills, but this can be discussed in your interview.

The Job
- Full time or part time 20- 30 hours a week with flexible schedule
- Competitive wage
- Fun, casual work environment with a great team
- Enjoy some of the best adventures in BC
- Whistler Village based office
- Long term, management opportunities available
- Advanced experience with Social Media and sales/marketing
- Knowledge in Adobe Suites and wordpress
- Be a self professed IT specialist (trouble shoot and maintain all online systems)
- Strong background in customer service
- Experience in Whistler based Reservations environment a definite asset
- Experience in online booking systems; bookeo, inntopia and viator preferred
- Strong knowledge in Microsoft office, including word, excel and outlook required.
- Attention to detail, super organised and can see the big picture
- Works well under pressure in a busy environment
- Adaptable and willing to jump in where needed
- Polite, professional, customer service oriented attitude
- Ability to multitask and work unsupervised

Background and or education in Business and or Tourism Marketing and/or local working knowledge ideal.

This is predominantly an in resort marketing/ customer service/Reservations position for someone looking for long term year round advancement in the Adventure tourism industry.

Winters are significantly busier than summer. Open to flexible summer employment for ideal winter applicant.

Work remotely
- No

**Salary**: From $21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

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