Reservations Agent

4 weeks ago

Fairmont Château Whistler, Canada Fairmont Hotels and Resorts Full time
Company Description

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada's premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure - start yours today

Job Description

Reservations Agent

All guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador of our brand, where the engaging and anticipative service you provide will make our guests feel valued and reflect the exceptional hotel experience to come.

Hourly Rate: $20.20 per hour

Job Duties Include:
  • Consistently offer professional, friendly, and engaging service
  • Book and enter room reservation requests
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Update reservations ensuring a flawless check in and check out process
  • Process advance payments on all reservations
Qualifications
  • Previous customer related experience is required
  • Previous Property Manager System experience is preferred
  • Strong interpersonal and problem solving abilities
Job Perks & Benefits:
  • Subsidized staff accommodation provided
  • Complimentary meal in our staff cafeteria per shift
  • Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
  • Hotel leisure benefits including Golf/Ski passes
Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-)

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