Automotive Service Manager

8 months ago


Hamilton, Canada Mr. Lube Full time

Job Summary:
We are seeking an experienced Automotive Service Manager to join our team.

The Automotive Service Manager will be responsible for overseeing the daily operations of the service department, ensuring exceptional customer service, and maintaining efficient and profitable service operations.

**Responsibilities**:

- Manage and supervise the staff, including technicians, advisors, and support staff.
- Ensure excellent customer service by addressing customer inquiries, concerns, and complaints in a timely and professional manner.
- Schedule and prioritize service appointments to maximize efficiency and meet customer needs.
- Monitor and control expenses to meet budgetary goals.
- Maintain accurate records of service transactions, including repair orders, invoices.
- Stay up-to-date with industry trends, new technologies, and automotive advancements to provide knowledgeable guidance to customers and staff.
- Ensure compliance with all safety regulations and company policies.

Qualifications:

- Previous experience in an automotive service management role is required.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication and interpersonal skills to interact with customers, employees, and vendors.
- Solid mechanical knowledge to understand customer concerns and provide accurate diagnoses.
- Proven track record of achieving sales targets and improving customer satisfaction ratings.
- Proficient in cash handling procedures and financial management principles.
- Ability to work in a fast-paced environment while maintaining attention to detail

**Salary**: $55,949.44-$60,246.28 per year

**Benefits**:

- On-site parking

Work Location: In person



  • Hamilton, Canada Setay Automotive Full time

    **Responsibilities**: - Establish and maintain good relationships with customers and to exceed their expectations. - Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and performance management. - Review and implement Service Centre policies and procedures that improve the Customer...


  • Hamilton, Canada Whitwell Service Centre Full time

    '''Job Summary''' We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our customers, providing exceptional service and ensuring their automotive repair needs are met. '''Duties''' - Greet customers and listen to their concerns or requests - Provide accurate...


  • Hamilton, Canada Midas HAMILTON Full time

    **Benefits**: - Company parties - Employee discounts - Flexible schedule - Free uniforms At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are looking for automotive service managers to manage and...


  • Hamilton, Canada Whitwell Service Center Full time

    Job Summary: We are seeking a customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support in an automotive setting. Your primary role will be to assist customers with their automotive repair needs, ensuring a positive experience from start to finish. **Duties**: -...

  • Automotive Detailer

    7 days ago


    Hamilton, Canada Assured Automotive Full time

    Assured Automotive, ON Barton We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. **Job Description**: $16 to $21 per hour Full Time, Permanent At Assured Automotive, we put our team members first. You’ll...


  • Hamilton, Canada RSK Automotive Full time

    **About Us**: RSK Automotive is a fast-growing individual mechanical repair and maintenance facility, we pride ourselves in quality service and exceptional customer service which start with our people. **Position Summary**: We are seeking a full time and motivated **Service Advisor**. As a Service Advisor you will have a huge impact on providing the best...


  • Hamilton, Canada Eric's Automotive Inc Full time

    Our organization is a premiere repair shop that has serviced the Hamilton community for the past 19 years. We specialize in the repair and maintenance of domestic and imported vehicles, SUVs, and light duty trucks. We strive daily to maintain our reputation of honesty and great service by providing our customers with the absolute best customer experience....


  • Hamilton, Canada Upper James Toyota Full time

    Parkway Motors Hamilton is a small automotive group with three stores, that has been servicing the Hamilton & area for over 40 years. We are committed to providing exceptional service and quality vehicles to our customers. With a strong reputation for excellence, we are dedicated to maintaining the highest standards in every aspect of our operations. We...


  • Hamilton, Canada AutoCanada Inc. Full time

    **Automotive Financial Services Manager** **Subaru of Hamilton** **Hamilton**, ON** We are looking for an experienced **Financial Services Manager** to join our growing team! This role requires someone with an entrepreneurial spirit that wants to build a business and has the time and work ethic to do so! The Finance Manager oversees clients and assists in...


  • Hamilton, Canada KMC Auto - Simplicity Car Care Full time

    **Key Responsibilities**: **Damage Assessment**: Conduct thorough inspections of damaged vehicles to accurately assess the extent of damage and determine necessary repairs. **Estimate Preparation**: Prepare detailed and accurate repair estimates using estimating software, ensuring compliance with industry standards and insurance company...

  • Automotive Apprentice

    2 weeks ago


    Hamilton, Canada Eccles Auto Service Full time

    DRIVE YOUR CAREER! We are a busy, state of the art automotive repair facility who is always on the lookout for experienced, all-star employees to join our team. We are currently looking to add a 2 or 3rd year apprentice! Eccles Auto Service has been Dundas’s #1 independently owned dealership alternative since 1984. Are you a hardworking, talented...


  • Hamilton, Canada Assured Automotive Full time

    Assured Automotive, ON Barton **Job Description**: - Customer Service Administrator_ - 1 Year Exp. Required_ ** Industry Leading Compensation & Benefits Assured Automotive Collision is seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and...


  • Hamilton, Canada Active Green + Ross Full time

    Looking to Hire a Service Manager/Advisor to lead our group. You should have a strong communication skills, a solid understanding of Automotive Repair and be customer focused. Backround in Tire knowledge is important but we can offer training and support as needed. This location has a strong customer base so we need you to maintain and help it grow even...

  • Automotive Detailer

    5 months ago


    Hamilton, Canada Eric's Automotive Inc Full time

    Our organization is a premiere repair shop that has serviced the Hamilton community for the past 21 years. We specialize in the repair and maintenance of domestic and imported vehicles, SUVs, and light duty trucks. We strive daily to maintain our reputation of honesty and great service by providing our customers with the absolute best customer experience....


  • Hamilton, Canada Active Green + Ross Hamilton Full time

    **Are you outgoing, friendly, organized and a leader everyone wants to follow?** **Do you have a strong work ethic and the drive to succeed?** **We would like to meet you!** **Experienced Service Advisors needed for a busy Hamilton Stores!** **Responsibilities**: - Implement all systems, procedures, and processes - Achieve high profitability - Maintain...


  • Hamilton, Canada Active Green + Ross Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a part-time position. **Duties**: - Greet customers and assist them...

  • Service Manager

    7 months ago


    Hamilton, Canada Volvo Cars Hamilton Full time

    **Key Responsibilities**: - Oversee the day-to-day operations of the service department, ensuring efficient and high-quality service delivery. - Lead and motivate a team of service advisors, technicians, and support staff to achieve performance targets and customer satisfaction goals. - Foster a positive and collaborative work environment, promoting...


  • Hamilton, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Hamilton, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Hamilton, Canada BINBROOK AUTO ANTD TIRE Full time

    Company Description AUTOMOTIVE REPAIR Role Description This is a full-time on-site role as an Automotive Service Advisor located in Hamilton, ON. The Automotive Service Advisor will be responsible for assisting customers with vehicle servicing needs, providing estimates, scheduling service appointments, and ensuring customer satisfaction throughout the...


  • Hamilton, Canada BINBROOK AUTO ANTD TIRE Full time

    Company DescriptionAUTOMOTIVE REPAIRRole DescriptionThis is a full-time on-site role as an Automotive Service Advisor located in Hamilton, ON. The Automotive Service Advisor will be responsible for assisting customers with vehicle servicing needs, providing estimates, scheduling service appointments, and ensuring customer satisfaction throughout the service...