Service Manager
5 days ago
**Key Responsibilities**:
- Oversee the day-to-day operations of the service department, ensuring efficient and high-quality service delivery.
- Lead and motivate a team of service advisors, technicians, and support staff to achieve performance targets and customer satisfaction goals.
- Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
- Manage service schedules, allocate resources effectively, and ensure timely completion of customer vehicles.
- Implement and maintain service processes and procedures to uphold Volvo's high standards.
**Qualifications**:
- Proven experience as a Service Manager in the automotive industry, preferably with a focus on luxury brands.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of automotive systems and technologies.
- Familiarity with Volvo products and services is an asset.
- Problem-solving skills and the ability to make informed decisions.
**Additional Consideration for Volvo Cars Oakville**:
**How to Apply**:
If you are ready to take on a new challenge and contribute to the success of Volvo Cars Hamilton, please submit your resume and cover letter through Indeed. In your cover letter, express your interest in the additional consideration for the position at Volvo Cars Oakville.
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Hamilton, ON L9B 1B5: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- service advisor: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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