Building Operator

1 week ago

Quebec City, Canada ISS Facility Services (US) Full time

**Be part of something bigger**

Do you love being part of an engaged team who works with passion and dedication to make buildings run smoothly contributing to an optimal environment? Is working as part of an integrated team who looks out for one another and supports each other part of the top priorities on your list? Are you passionate about optimization, solving complex challenges, and driving continuous improvement? We have a fantastic opportunity available as a
**Building Operator** that will allow you to do just that and more Join ISS and become part of something bigger

**Purpose**

The Building Operator drives optimization and maintenance of facilities for clients, customers, and employees in a safe operating condition. You will execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. Alongside a passionate team, you will work to ensure all facilities related equipment are maintained to the highest standards in the Hard-Services line portfolio. You will partner with the Site Operations Manager and Hard Service team to promote collective success across all service lines and embody the OneISS (one team) methodology of facility operations. You will be leading the change, solving complex maintenance and repair of a building’s shell, core, and equipment.

**Success Criteria**
- Executing and optimizing operational responsibilities to ensure seamless delivery of services
- Navigating in a dynamic and fast paced environment while balancing responsibilities of the role, providing oversight, and meet deliverables
- Utilizing advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds
- Monitoring building system operations and performance to ensure safe and working conditions across the location
- Completing self-performance of specific and/or several trade skills such as plumbing, electrical, painting, roofing, refrigeration, heating, and cooling

**Key Areas of Collaboration and Influence**
- Communicate effectively with Maintenance Planner Schedulers to ensure optimal delivery of services and across the company so that information is disseminated effectively
- Collaborating with the entire team on site including team members who are performing soft services, living and breathing the one team mentality and culture
- 3 to 5 years of experience in Ops & Maintenance, Construction, Facilities Maintenance and/or Building Operator roles
- A plus if you have certifications/licenses in applicable disciplines from local AHJ, including HVAC, Mechanical, Electrical, Plumbing, or Gasfitter - Formal OEM or employer training, Trade School, apprenticeship program, etc., or combination thereof High school diploma or vocational or trade school/college
- A plus if you have ODP/ODS Ozone Depletion Prevention/Substances certificate
- Strong knowledge of Work Order Control procedures and required time management to work within CMMS Systems
- Ability to work at heights using ladders, Mobile Elevating Work Platforms (MEWP)
- Experience with subcontractor and vendor contract management
- Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with experience at the Journeyman level
- Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems).

**Key Accountabilities**
- Perform Inspection, Maintenance, and Repair of the building’s mechanical systems
- HVAC troubleshooting and preventative maintenance
- Electrical work including re-lamping, ballast replacement and breaker reset
- Plumbing fixture repairs, drain maintenance, and restroom preventative maintenance
- Perform Inspection and Maintenance of café/kitchen equipment
- Manage and support maintenance of elevators, fire life safety devices, and UPSs
- Access Door and Overhead Door repair/adjustment, as required
- Troubleshoot and fix faulty electrical switches
- Inspect and diagnose problems and figure out the best way to correct them, frequently checking blueprints, repair manuals, and parts catalogue
- Partners with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work
- Provides or directs equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up
- Follow 5S principles for organization/cleanliness of “Front of House” (client/customer spaces) and “Back of House” (equipment rooms, storage areas, tool cribs, etc.) on the property
- Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles
- Perform visual roof inspections
- Perform general maintenance tech duties as assigned by Site Operations Management team
- 1st line of support to address escalations or emergencies if they arise
- Ensure that all customer complaints are handled professionally, appropr

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