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Housekeeping Supervisor
4 months ago
**Place of work**: 50 Boul René-Lévesque Ouest, Montreal, Quebec H2Z 1A2
**Status**:Full-time/Permanent
The Travelodge Montreal is an affordable hotel in the city center of the great metropolis. Are you looking for a pleasant, supportive and professional work environment where the art of hospitality, politeness, and a smile are in the employees' DNA? Don't miss your chance and join the Travelodge Montreal team.
**Who are we**:
**Why join the Tidan team**:
Apart from competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more. Social life is at the heart of the company, especially after the pandemic. Each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector. There is a place for you.
Reporting to the director of housekeeping, the housekeeping supervisor manages the daily operations of the department (check-in/check-out/group/vip) and ensures company standards are met. This person will work closely with the front desk and engineering department. As the industry is constantly changing, responsibilities for this position may change and evolve accordingly.
**Responsibilities**
- Supervise a team of workers
- Plan and assign tasks to employees
- Adjust schedules based on occupancy
- Manage inventory of cleaning and amenity products
- Ensure rules and procedures are followed (Atlific & Marriott standards)
- Participate in employee performance management
- Ensure the health and safety of staff
- Coordinate services with external companies/suppliers
- Supervise and coach employees
- Inspect rooms
- Participate in disciplinary process
- Ensure quality customer service and manage customer complaints
**Key competencies**
- Communication skills
- Attention to detail and quality
- Time management/multitasking
- Judgment and decision-making
- Organization
- Problem solving
- Responsibility and reliability
- Ethics and integrity
**Salary**
The salary for this position is $22 per hours. In addition to the base salary, this position includes benefits and preferred rates at all hotels owned by the Tidan group.
**Required qualifications**
- College diploma in hotel management, an asset
- 2 years of experience in a similar position in the hospitality industry
- experience in a unionized environment is an asset
- fluent in both French and English
