Inside Sales Support

7 months ago

Halifax, Canada IMP Group Full time

**A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP**

**Solutions is right for you.**

**The Opportunity**:
IMP Solutions provides IT and business consulting services, and IT products to clients across Canada. We are searching for **Inside Sales Support** to join our Sales and Growth team in Halifax, NS reporting to the Director of Managed Services.

This is an exciting opportunity to join a talented and growing team that is committed to providing service excellence and is passionate about being part of something bigger. Are you ready for your next big step? Join our team

**What You Will Do**:

- As a critical component of the sales function, the Inside Sales Support role is responsible for customer satisfaction, quotes, placing orders, following up on delivery, and costing to ensure an excellent customer experience.
- Processing and reconciling Client Invoices and Quotes.
- Responsible for creating and maintaining professional relationships and open lines of communication with clients, as well as product and solutions partners.
- Assisting with partner funding and claims.
- Assisting with updates and provision reports for inventory and project tracking.
- Overseeing and tracking shipments sent and received.
- Maintaining and updating industry specific software such as IT Glue, Autotask, etc.
- Promote company sales through the provision of personalized and professional advice.
- Responsible for maintaining open lines of communication with Account Executive(s), obtain financial approval for specific types of contractual arrangements, obtain product knowledge to meet and exceed sales targets.

**What We Offer You**:

- Comprehensive health and dental benefits
- RRSP contribution matching
- 3 weeks paid vacation annually.
- Professional development and training opportunities

**What You Need to Succeed**:

- A two-year college or post-secondary education. An equivalent combination of education and experience considered.
- Prior experience in an inside sales capacity or professional sales training an asset.
- Basic knowledge of current IT technologies (i.e. enterprise servers, storage area networks, communication and peripheral devices.)
- Knowledge of IT solutions. Microsoft, Cisco, Dell and Hewlett-Packard products an asset
- Strong written/verbal communication skills

If you are interested in joining a winning team and have what it takes to be successful in a dynamic industry, we want to hear from you
- IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume._

**_IMP Solutions is a division of IMP Group Limited._

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