New Business Commercial Account Executive

6 days ago

Ottawa, Canada Johnson Controls Full time

**Job Details**

**What you will do**:
The New Business Commercial Account Executive is responsible for procuring, promoting and selling Johnson Controls services and technology. This includes and is not limited to closing new business for Johnson Controls building relationships and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.

**How you will do it**:

- Adhere to current Johnson Controls policies, procedures, products, programs and services.
- Create new market share by selling Johnson Controls products and services to new local commercial customers. Generate an average of 6 proposals per week totaling $15,000.00 in NSP at a minimum.
- Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
- Follow up with prospects. Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
- Obtain referrals and work with Centers of Influence.
- Process work order s and complete all paperwork in accordance with approved and standardized procedures.
- Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.

**What we look for**:
**Required**
- High school degree or equivalent required.
- Experience providing excellent customer service or retail sales.
- Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.
- Action Oriented
- Drive for Results
- Business Acumen
- Customer Focus
- Functional/Technical Skills
- Builds Effective Teams
- Interpersonal Savvy
- O rganizational Agility
- Valid Driver’s License
- Conflict Management
- Managing Diversity
- Peer Relationships
- Problem Solving
- Technical Learning
- Time Management

**Preferred**
- College degree preferred
- Preferred experience in IT or other technology sales industry
- French is an asset

**Canada Diversity Statement**

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

**An Aboriginal person **is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

**Members of visible minorities **are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.

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